Technical Operations Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeOperations Full time $120,000 - $170,000
Job Title: Technical Operations Executive, Japac">

Sydney
Hybrid Schedule (T/W/TH in-office)

Our company fosters an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we're looking for people to help us tackle that responsibility with creativity and focus.

As a Technical Operations Executive, you will play a pivotal role in helping clients maximise the value of our programmatic software solutions.

  • Provide technical support for clients using our market-leading DV+ and Demand Manager platforms
  • Support integrations for Publishers, Demand Side Platforms, and Curation Partners
  • Troubleshoot complex technical issues in clients' implementations
  • Collaborate with Product Management by partnering on feedback and testing
  • Build relationships with technical and business contacts by providing guidance and establishing yourself as a trusted advisor on all aspects of the ad tech ecosystem
  • Proactively implement operational processes and/or reporting that simplify, standardise, and enable operational excellence
  • Proactively work on revenue generating projects with the goal of growing our market share

Key Responsibilities:

  • Provide technical expertise to clients
  • Collaborate with internal teams to enhance platform functionality
  • Streamline operations and drive continuous improvement
  • Deliver impactful solutions to clients

Requirements:

  • A bachelor's degree or minimum 1-2 years hands-on experience in a technical, analytical, or client-facing role
  • Strong communication skills - explain technical concepts clearly, and collaborate effectively with clients and internal stakeholders
  • A strategic mindset with the ability to work independently and prioritise in a fast-moving environment
  • Proactive, problem-solving intent - comfortable thinking creatively and finding practical ways forward, even when things get tricky
  • Solid working knowledge of Excel (e.g., pivot tables, formulas, data manipulation)
  • Knowledge of markup (like HTML) or programming languages (like SQL, Python, Javascript) or any experience with online advertising technologies like Google Ad Manager, Header Bidding, Prebid, OpenRTB, Supply Side Platforms, Demand Side Platforms, etc., is a bonus

Benefits:

  • Comprehensive Healthcare Coverage for You and Your Family from Day One
  • Generous Time Off
  • Holiday Breaks and Quarterly Wellness Days
  • Family-Focused Benefits and Parental Leave
  • Mobile Phone Subsidy
  • Fitness and Wellness Reimbursement

About Us:

We believe collaboration is essential to success. Our offices provide catered lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. We strive to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home.

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