Customer Experience Expert
5 days ago
About Spendless Shoes
We are Australia's most successful footwear retailer, with a passion for fashion and people. Our mission is to create a warm and friendly place for our customers to shop.
The Role
As a Customer Experience Expert, you will be the first point of contact for our customers, exceeding their service expectations and making their visit an experience to remember.
You will:
- Live Each Day the Spendless Way
- Follow the 4C's of customer care: Connect, Communicate, Collaborate, and Commit
- M Maximise sales opportunities by providing legendary customer experiences
- Maintain exceptional store presentation
- Sell Value Add Products (VAPs) accessories
Your Attributes
We are looking for someone with strong customer service skills, who enjoys fast-paced and challenging work, has the motivation to be successful, and outstanding communication skills. You should also be able to work in a team or independently and have a passion for fashion footwear.
What We Offer
We offer further career opportunities, free shoes on commencement, benefits of 30% off staff discount, reward and recognition vouchers, and a referral program. We are dedicated to building a diverse, inclusive, and authentic workplace.
Estimated Salary Range
$45,000 - $55,000 per annum, depending on experience.
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