Customer Experience Specialist

2 days ago


Wagga Wagga, Australia EssilorLuxottica Full time

At EssilorLuxottica, we are committed to helping people see more and be more.

We are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our iconic eyewear brands include Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL.

We operate the retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank in Australia and New Zealand.

About the Role

We are currently looking for a Retail Assistant to join our Wagga Wagga team.

This role will involve providing an exceptional customer experience through making a connection, attention to detail and offering a personalised shopping experience.

You will be involved in championing and promoting our amazing brands, contributing to a positive and fun store environment.

You will also have the opportunity to develop your customer expertise and grow your career in a dynamic space with endless possibilities.

Responsibilities
  • Champion and promote our amazing brands.
  • Provide an exceptional customer experience through making a connection, attention to detail and offering a personalised shopping experience.
  • Contribute to a positive and fun store environment.
Requirements
  • Previous retail, sales or customer service experience.
  • Excellent communication and people skills.
  • Motivated with a drive to achieve sales targets.
  • Thrives in an exciting, fast-paced environment.
What We Offer

We offer a generous yearly product allowance of $1,500 ($600 for casuals) and Family & Friends discounts of up to 50% off across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank. You will also receive up to 50% off Oakley eyewear and apparel throughout the year.

As an inclusive, team-first company, we value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We are committed to creating a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.



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