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1 week ago
We're seeking a seasoned technical professional to join our Customer Experience team. As a Technical Support Engineer, you will be instrumental in delivering exceptional support to our customers across various offerings.
This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about troubleshooting complex issues. You will work closely with cross-functional teams to resolve customer concerns and drive business growth.
Key Responsibilities- Resolve customer issues through thorough analysis and problem-solving skills
- Collaborate with engineering teams to resolve bugs and security vulnerabilities
- Troubleshoot data source and plugin connectivity issues
- Investigate dashboard panel errors and discrepancies to determine root cause
- Assist customers in securing Grafana instances using SSO/SAML
- Contribute to internal documentation and knowledge sharing within the team
- 3+ years of experience in a Technical Support Engineer or similar role
- Strong troubleshooting and research capabilities
- Comfortable performing deep root-cause analysis
- Proficient in CRM, help desk, and remote support tools
- Foundational knowledge in one or more of the following areas: Observability, Cloud systems administration, Containerisation, DevOps, Logs, metrics, and tracing, Kubernetes
- Experience with PromQL or LogQL
- Previous exposure to security concepts such as SAML/SSO
- Familiarity with the Grafana ecosystem
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Expert Legal Solutions
2 weeks ago
Australia beBeeSolution Full time $80,000 - $160,000As a dynamic mid-tier commercial and private client legal practice, we deliver tailored solutions across various legal areas. Our progressive law firm in Melbourne is comprised of approximately 60 dedicated lawyers and support staff.">Our clients include individuals, entrepreneurs, and businesses ranging from small to medium-sized enterprises to national and...
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Project Solutions Expert
2 weeks ago
Australia Bebeeproject Full timeJob DescriptionAirservices Australia plays a pivotal role in ensuring the safe and efficient management of 11% of the world's airspace, as well as providing air traffic services at Australia's busiest airports.The organisation prides itself on having a dynamic and diverse team operating from various locations across the country, ranging from bustling cities...
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Temporary Power Solutions Expert
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Australia beBeeProduct Full time $80,000 - $100,000Job Title:Power and HVAC SpecialistJob Description:The role involves supporting the sales team with expert knowledge of temporary power and HVAC products and systems. This position offers a great opportunity to develop sales expertise, expand technical knowledge, and gain experience in temporary power generation, distribution, and compressed air systems.Key...
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Business Travel Solutions Expert
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Australia beBeeTravel Full time $118,019 - $135,657Expert Business Travel PlannerWe're a dynamic team at the forefront of innovative travel solutions where colleagues find inspiration in making a positive impact. Our inclusive and collaborative culture values your voice, and we strive to drive excellence in our industry.Your Key Responsibilities:Provide expert advice and arrange business travel for corporate...
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Senior Solution Architect
2 weeks ago
Australia Cyos Solutions Full timeApplication closing date: Monday, 15 September 2025 • 11:59pm, Canberra time (in Canberra)Estimated start date: Wednesday, 01 October 2025Location of work: ACTWorking arrangements: The contractor will work from the specified office location (Canberra) for a minimum of 6 weeks before WFH will be considered.Any WFH will require the contractor to work in the...
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Customer Solutions Coordinator
2 weeks ago
Australia Community Solutions Full timePermanent full-time opportunity based in our Bokarina office overlooking the beautiful Lake Kawana- Join a supportive team dedicated to making a difference to the lives of our clients- Enjoy salary packaging and other employee benefits**More about what we can offer you**- With Salary Packaging, you can package up to **$15,900 **per year tax free. Less tax =...
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Eoi Expert Speakers For 2025
2 weeks ago
Australia Veterinary Nurse Solutions Full timeEOI Expert Speakers for 2025 at Veterinary Nurse Solutions Pty LtdDo you have a passion for something veterinary that you're eager to share with the world? We're looking for expert speakers to "lead the pack" in a series of interactive and engaging webinars throughout 2025. With over 50 exciting presentations on the horizon, this is your chance to educate,...
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Cloud Solutions Expert
1 week ago
Australia beBeeAzure Full time $120,000 - $180,000Cloud Solutions ArchitectWe are seeking an experienced Cloud Solutions Architect to deliver cutting-edge application and AI solutions across our customer base.In this role, you'll work on modern cloud architecture using Azure App Services, Azure Functions, and a wide range of Azure AI and data services.Strong experience with event-driven or API-based...
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Software Solutions Expert
1 week ago
Australia beBeeInnovation Full time $80,000 - $110,000Our ExpertiseWe specialize in delivering innovative software solutions that meet the evolving needs of businesses in Japan, Australia, and Singapore.With over 8 years of experience, our team of skilled engineers offers a unique blend of design, development, maintenance, and operation services.Our comprehensive approach covers every stage of the system life...
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Automation Solutions Lead
2 weeks ago
Australia beBeeAutomation Full time $170,000 - $180,000The RoleAs an Automation Solutions Lead, you will spearhead a team of developers to design and automate business processes. Collaborative work environment fosters team purpose.About the PositionLead a team of automation experts to identify and design process automation solutions. Provide technical expertise, create documentation, and support implementation...