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Executive Venue Leader
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Raise the Bar for Customer Experience
This role offers a chance to lead and grow with our hospitality team, elevating the overall guest experience in a dynamic environment.
About the Position
- Oversight of venue operations, encompassing bars, bistros, gaming, events, and guest experiences.
- Motivating teams through recruitment, training, and development across all departments.
- Maintaining compliance with licensing, gaming regulations, safety standards, and company policies.
- Financial management, including cost control, payroll, budgets, and cash handling procedures.
- Collaboration with marketing to execute impactful local area promotions, community engagement, and brand initiatives.
- Ensuring consistent high-quality venue presentation, food and beverage offerings, and service standards.
- Fostering a supportive team culture that promotes growth, performance, and staff retention.
- Closely working with senior management to drive continuous improvement and long-term business success.
Your Qualifications and Skills
- Passionate hospitality leader with extensive experience running high-volume venues.
- Strong commitment to exceptional customer service and team development.
- Proven track record as an executive, licensee, or senior leadership role.
- Comprehensive understanding of gaming operations and relevant legislation.
- Demonstrated financial acumen and operational oversight.
- A hands-on leadership style with excellent communication and people management skills.
- Creativity and commercial thinking to drive promotions, events, and continuous product enhancement.
- Excellent personal presentation and a strong customer-focused mindset.
- Ability to lead by example and inspire high-performance teams.
What You'll Gain
Our hospitality group is committed to delivering outstanding guest experiences and providing long-term career opportunities for our team members.
Why Us?
We are a fourth-generation, family-owned hospitality organization with over 40 venues across Sydney and regional NSW.
