Data Analyst and Insights Coordinator

2 weeks ago


Sydney, New South Wales, Australia Opal HealthCare Full time
About the Role

We are seeking a skilled Data Analyst and Insights Coordinator to support our Customer Insights team in delivering high-quality projects and initiatives. Reporting to the Customer Insights Manager, you will work closely with cross-functional teams to drive business improvement and customer satisfaction.

Key Responsibilities
  • Support daily monitoring and review of customer feedback across all care communities.
  • Analyze customer feedback data to identify trends and insights, and prepare presentations for diverse teams.
  • Extract key metrics from government-issued data to inform business decisions.
  • Assist in preparing regular feedback reports for executive leadership.
  • Provide administrative support for accreditation reports and Voice of Customer initiatives.
What You'll Gain

This role offers a competitive remuneration package, working from home options, and access to ongoing learning and career development opportunities. You will have the chance to make a tangible difference in the lives of others while growing your career in a dynamic and supportive environment.



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