Data Analyst – Product Insights Specialist

2 months ago


Sydney, New South Wales, Australia ING Bank (Australia) Limited Full time

At ING Australia, we're on a mission to make life simpler and more worthwhile for our customers. We're seeking a highly skilled Data Analyst to join our team and help us drive business growth through data-driven insights. As a Data Analyst, you'll play a critical role in unlocking business value by delivering high-quality analytics and insights that inform business decisions. You'll be working closely with Senior Management, Tribes, and Process Leaders to execute a data-driven optimisation strategy for business decisioning. Key responsibilities include developing analytics reporting to understand customer behavior, channel use, customer segments, product value, social media, and lifetime value; presenting these insights and recommended actions in an engaging way; and recommending process improvements to senior stakeholders.


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