Learning Centre Support Officer
3 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Connected Learning Centre Support Officer. In this role, you will play a vital part in supporting the effective delivery of virtual and face-to-face teaching and learning within our Connected Learning Centres.
About You
To be successful in this role, you will need to possess excellent customer service skills, a can-do attitude, and the ability to manage daily competing priorities. You will also need to be flexible and able to adapt to change quickly.
Key Responsibilities
- Support the effective delivery of teaching and learning within our Connected Learning Centres
- Provide high-level customer service to students and staff
- Manage daily competing priorities and adapt to change quickly
- Work occasional shifts, including evenings and weekends, according to course timetabling and scheduling
What We Offer
As a Connected Learning Centre Support Officer, you will have the opportunity to work in a supportive environment and make a real difference in the lives of our students. You will also have access to ongoing training and development opportunities to help you grow and succeed in your role.
Essential Requirements
- Certificate IV in a relevant discipline or equivalent skills and experience
- Ability and willingness to work occasional shifts, including evenings and weekends
Desirable Requirements
- Previous customer service experience supporting students
- Effective and flexible communication skills
- Flexibility and ability to adapt to change quickly
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