Remote Customer Support Specialist

7 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

Customer Service Representative Opportunity

We are seeking highly motivated individuals to join our customer service team in a remote working environment.

As a customer service representative, you will be the primary point of contact for our customers, providing exceptional support and resolving their queries in a timely and professional manner.

Key Responsibilities:

  • Provide high-quality customer service via phone, email, and other communication channels.
  • Respond to customer inquiries and resolve issues efficiently.
  • Work effectively in a fast-paced, dynamic environment.
  • Collaborate with team members to achieve business objectives.

Requirements:

To succeed in this role, you will require:

  • Recent experience working in a call centre environment.
  • Excellent interpersonal and communication skills.
  • Ability to work in a flexible, rotating roster.
  • Resilience and ability to learn new technology.

Benefits:

  • 20% penalty rates for late shifts.
  • One-off Work From Home allowance.
  • Four weeks annual leave.
  • Encouraged work-life balance.
  • Employee Wellbeing Program.
  • Regular coaching and mentoring sessions.

About Us:

Our organisation values individuality and growth, offering a fun, friendly, and supportive work environment that empowers employees to think differently and make great things happen.

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