Software Implementation Professional

1 week ago

Melbourne, Victoria, Australia beBeeImplementation Full time $80,000 - $100,000
Job Summary

We are seeking an experienced Software Implementation Professional to play a vital role in the successful implementation and training of our software suite to new and existing clients.

Key Responsibilities:
  • Train customers on traditional workflows, enabling them to adopt our products in their business.
  • Provide data & design services to customers such as creating reports or output documents.
  • Assist senior staff by working collaboratively to provide training or data & design services to new or expansion clients.
  • Tackle moderately challenging problems where analysis of situations or data requires a review of a variety of factors.
  • Develop and maintain product knowledge, including staying up to date with recent product releases.
  • Leverage intermediate business acumen and industry insights to provide effective outcomes for customers.
  • Contribute to customer outreach campaigns and facilitate feature-based workshops or group learning as required.
Requirements:
  • Proven experience in software implementation, consulting, or customer training.
  • Experience delivering software training in both onsite and remote settings.
  • Strong understanding of business process mapping.
  • Familiarity with CRM tools such as Salesforce.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to travel as required for onsite training and implementation support.
Benefits:

This is a great opportunity to join our team and take your career to the next level. As a Software Implementation Professional, you will have the chance to work with a dynamic and growing company, and to contribute to the success of our clients.

About Us:

We are a leading provider of software solutions, dedicated to helping our clients achieve their goals. We offer a collaborative and supportive work environment, and a competitive compensation package.

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