Despatch Coordinator

Brickworks is seeking a highly skilled and customer-focused Despatch Coordinator to join our team in Cairns. As a key member of our logistics team, you will be responsible for coordinating the daily despatch of orders, ensuring timely and accurate delivery of our products to customers.

• Coordinate the daily despatch of orders, including scheduling and document processing, based on weight limits and daily time allowances.
• Administer all despatch operations, ensuring compliance with safety regulations.
• Provide quality service by assisting with service requests, order management, and job scheduling.
• Maintain detailed and current knowledge of the company's products and services, offering professional advice to customers.
• Lead by example in environmental, quality, and safety matters, coordinating drivers' daily activities and adhering to relevant laws.
• Assess driver competency, ensure accurate order fulfilment, and liaise with team members for effective communication.
• Communicate effectively with all internal and external customers, including the general public.
• Commit to the highest standards of administrative and operational excellence.
• Ensure thorough understanding and commitment to workplace health, safety, and environmental requirements.

• Previous experience in warehousing, transportation, or other related industry.
• Strong time management, administration and organisational skills.
• Excellent communication and interpersonal abilities and customer service skills.
• Experience using an ERP such as JDE or SAP desired.
• Computer literate (Word and Excel).
• Excellent attention to detail.
• Positive attitude and a strong work ethic.
• Ability to complete multiple tasks with varying levels of priority.
• Proven team player and willing to support various areas of the business when required.

Under the Brickworks Building Products umbrella are some of the world's best-known building material brands. Recognised globally as leading manufacturers of quality building products, our brands continue to build their reputation for delivering top quality. We lead through style and product innovation, creating materials for beautiful environments.

With a broad product portfolio of manufacturing and sales facilities across Australia and North America, Brickworks Building Products is uniquely placed to service the demands of the building industry.

Brickworks continues to lead the way through design, style, innovation, sustainability and collaboration. The company's commitment is to inspire, support, create and build better environments and places for its customers and communities.

Why join us?

• Charitable Partnership: Proudly support Children's Cancer Institute (CCI).
• Inclusivity: We value diversity and maintain an inclusive workplace.
• Family Support: Enjoy our company parental leave scheme.
• Employee Benefits: Join the Brickworks Employee Share Plan (for eligible employees).
• Recognition: Celebrate success with Employee of the Year and Values Recognition Programs.
• Growth: Ongoing education, training, and career progression opportunities for all employees.
• Support: Access support programs for you and your family through our EAP provider.
• Discounts: Product Discounts are provided for staff and family and friends of staff.