Retail Operations Leader

3 weeks ago


Gungahlin, Australian Capital Territory, Australia Coles Full time

Coles is seeking a Retail Operations Leader to join its team. As a key member of the leadership team, you will be responsible for driving commercial targets and delivering exceptional customer experiences.

The role involves leading a large team (100+) in a fast-paced environment, ensuring operational efficiency and effectiveness. You will work closely with cross-functional teams to drive business results and improve store performance.

Key responsibilities include coaching and leading your team, maintaining visual merchandising, safety, compliance, and auditing standards. You will also be responsible for meeting or exceeding commercial targets, working closely with the sales team to achieve these goals.

You will be customer-obsessed, understanding diverse customer needs and driving a one-team culture that prioritizes team members' health, safety, and wellbeing. A 5% discount on supermarket and liquor purchases is available to eligible team members.

The company offers a range of benefits, including novated car leases, investment in your future through a team member share plan, and opportunities for learning and development. Coles is committed to creating a safe and respectful workplace and encourages applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.

A salary of $80,000 - $120,000 per annum is estimated, depending on location and experience. This is an excellent opportunity to take your retail leadership experience to the next level and contribute to an Aussie icon at the heart of the nation.

Key skills and qualifications include:

  • Ability to coach and lead a large team
  • Proven experience working in a fast-paced, complex environment
  • Commercial acumen and ability to meet or exceed targets
  • Customer-obsessed and ability to understand diverse customer needs


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