Retail Operations Director

3 weeks ago


Gungahlin, Australian Capital Territory, Australia Coles Full time

At Coles, we're committed to creating a safe and respectful workplace where everyone can thrive. As a Retail Support Manager, you'll play a vital role in driving business success while prioritizing the health, safety, and wellbeing of our team members.

We're seeking an exceptional leader who can coach and lead a large team (100+) in a fast-paced environment. You'll be responsible for maintaining visual merchandising, safety, compliance, and auditing standards while ensuring commercial targets are met or exceeded.

Your customer-obsessed approach will help us better understand diverse customer needs, and you'll drive a one-team culture that promotes collaboration and mutual respect. In return, you'll enjoy a range of benefits, including a 5% discount on supermarket and liquor purchases, recognition through our digital platform, opportunities for learning and development, novated car leases, and investment in your future through our team member share plan.

We believe in work-life balance and offer paid parental leave to support permanent team members. Our goal is to build a gender equitable team and culture, and we encourage applications from people of all backgrounds. This is an excellent opportunity to take your retail leadership experience to the next level and contribute to an Aussie icon at the heart of the nation.

Key requirements include:

  • Proven experience working in a fast-paced, complex environment
  • Commercial acumen and ability to meet or exceed targets
  • Ability to maintain visual merchandising, safety, compliance, and auditing standards

The estimated annual salary for this role is $110,000-$130,000, depending on location and experience. We're committed to fairness and transparency in our remuneration practices, and we ensure that our salaries reflect the value we place on our team members' contributions.



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