Retail Operations Manager

2 weeks ago


Gungahlin, Australian Capital Territory, Australia Ally Fashion Full time
About Ally Fashion

Ally Fashion is an Australian-based multi-brand fast fashion destination that offers its customers value, quality, and on-trend outfits through a passionate, fun, and professional team.

We have over 150 stores nationally and a thriving online store shipping worldwide.

Job Title: Retail Operations ManagerSalary:

$80,000 - $120,000 per annum

Key Responsibilities:
  1. Manage day-to-day store operations, including opening and closing procedures, to ensure smooth customer experiences.
  2. Lead and motivate the store team to achieve sales targets and provide exceptional customer service.
  3. Monitor inventory levels and coordinate with the supply chain to guarantee stock availability.
  4. Implement visual merchandising strategies to enhance the store's appearance and appeal.
  5. Analyse sales data and market trends to develop effective sales strategies.
  6. Handle customer inquiries, complaints, and feedback in a professional manner.
  7. Ensure compliance with company policies, procedures, and standards.
  8. Conduct regular performance evaluations and provide constructive feedback to staff.
Requirements:
  • Proven experience as a Store Manager or in a similar retail management role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Passion for fashion and a keen eye for style.
  • Strong organisational and multitasking abilities.
  • A positive attitude and a passion for creating amazing customer experiences.
Benefits:
  • Competitive salary and bonus opportunities.
  • Take advantage of our generous employee discounts.
  • We believe in nurturing talent from within - enjoy ample opportunities for personal and professional development.
  • Be part of the giving-back culture to support several local charities and organisations on a community level.
  • A vibrant and fun work environment where fashion rules.


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