Director of Store Excellence

2 weeks ago


Brisbane, Queensland, Australia JD Group Full time

JD Group: A Leader in Sports Fashion


We are seeking a highly experienced and versatile retailer to join our team as an Associate Manager.


About JD Group


JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.


As a Director of Store Excellence at JD Group, you will play a pivotal role in supporting the management team to lead, develop, and inspire your team to deliver great in-store customer experiences and achieve business success.


The Role


In this role, you will develop your skills and gain insights into customer experience, store operations, commerciality, and people leadership at JD Group. You will partner with an experienced store management team and learn how to apply your management skills and experience to deliver results.


The estimated annual salary for this role is $70,000-$90,000, depending on location and experience.


Responsibilities



  • Partner with your Store Manager to deliver store results
  • Lead by example, role model desired leadership behaviours for your team
  • Train, mentor, and coach the team working towards both personal and business goals
  • Lead Back of House and sales teams ensuring efficiency in process and operations
  • Problem solve providing solutions
  • Analyse reports and provide recommendations on how to grow the store in line with our vision
  • Proactive approach in loss prevention and partnering with visual merchandising teams to make commercial based decisions regarding stock presentation and placement

Requirements



  • An experienced and versatile retailer with a minimum of 3-5 years' management experience in a flagship retail environment
  • Experience in training, coaching, and developing team members
  • Learned experience in successfully driving and exceeding set KPI's
  • Experience in effectively managing rosters and wage control
  • Experience using financial reports or data in operations/ decision making
  • Elevated level of written and verbal communication skills
  • Ability to manage competing priorities, tasks, and overall expectations

Benefits



  • Work with some of the best product and biggest sports fashion brands in the market
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
  • Treat yourself to our attractive staff discount This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

About JD Group Culture


We do not conform; we create our own path and are elite within our field. We're seeking energetic, focused, and passionate individuals to join our team.


At JD Group, our customer is at the heart of everything we do. We strive to offer unparalleled service and style to all our consumers.


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