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Beauty Retail Manager
2 months ago
We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets in a fast-paced retail environment.
This role offers the chance to be Chief Executive Officer of your own store, with total accountability for creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
The ideal candidate will have proven leadership, coaching, and business management skills, with experience in retail operations, inventory management, and staff scheduling. They will also have a proven track record of leading a team to achieve sales and customer service targets, as well as experience in creating and executing in-store events.
We offer a competitive remuneration and benefits package, progressive career opportunities, and outstanding training and development. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others, this could be the perfect role for you.
Key Responsibilities- Lead and develop a high-performing team of Sales Associates
- Develop and execute a business plan to achieve sales and customer service targets
- Manage retail operations, including inventory and facilities management
- Provide inspirational, authentic, and personalized customer service
- Experience in creating and executing in-store events
- Ability to work retail hours, including days, nights, weekends, and special events
- Proven retail management/assistant retail management experience preferably within cosmetics
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours, including days, nights, weekends, and special events
The Estée Lauder Companies Inc. is a leader in prestige beauty, with a culture that values diversity of thought and people. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
