Financial Transaction Officer
4 weeks ago
Job Summary
Hudson Australia is seeking a skilled Financial Transaction Officer to join our team in Regency Park, SA. As a key member of our Financial Transactions team, you will be responsible for assisting customers in a customer service based financial environment, including Accounts Receivable and Debt Collection.
Key Responsibilities
- Communicate effectively with customers and government service providers, using a variety of mediums, and manage customer interactions, including conflict resolution.
- Work autonomously under general direction, use initiative and judgement to organise and manage workloads, and resolve day to day issues.
- Collaborate with the team to achieve results, and contribute to a culture of teamwork and service delivery excellence.
- Analyse problems, formulate appropriate solutions, and understand new concepts and information quickly, ensuring accuracy and attention to detail.
- Utilise computerised accounting systems, financial management systems, or financial database applications, with an emphasis on debt management and/or accounts receivable.
Requirements
- Demonstrated minimum of 2 years' experience in customer service, finance, accounts receivable, or debt collection.
- Proficiency in MS Office.
- Excellent written and verbal communication skills.
- Strong organisational skills, with the ability to multitask and prioritise work.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
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