Financial Transaction Officer

4 weeks ago


Sydney, New South Wales, Australia Hudson Australia Full time

Job Summary

Hudson Australia is seeking a skilled Financial Transaction Officer to join our team in Regency Park, SA. As a key member of our Financial Transactions team, you will be responsible for assisting customers in a customer service based financial environment, including Accounts Receivable and Debt Collection.

Key Responsibilities

  • Communicate effectively with customers and government service providers, using a variety of mediums, and manage customer interactions, including conflict resolution.
  • Work autonomously under general direction, use initiative and judgement to organise and manage workloads, and resolve day to day issues.
  • Collaborate with the team to achieve results, and contribute to a culture of teamwork and service delivery excellence.
  • Analyse problems, formulate appropriate solutions, and understand new concepts and information quickly, ensuring accuracy and attention to detail.
  • Utilise computerised accounting systems, financial management systems, or financial database applications, with an emphasis on debt management and/or accounts receivable.

Requirements

  • Demonstrated minimum of 2 years' experience in customer service, finance, accounts receivable, or debt collection.
  • Proficiency in MS Office.
  • Excellent written and verbal communication skills.
  • Strong organisational skills, with the ability to multitask and prioritise work.
  • Attention to detail and problem-solving skills.
  • Ability to work independently and as part of a team.


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