Strategic Business Process Transformation Specialist

1 week ago

Canberra, ACT, Australia beBeeTransformation Full time $120,000 - $150,000
Role Overview\

DFP Recruitment seeks an experienced Technical Business Analyst to enhance business processes and solutions supporting the delivery of a target state of a payments platform, aligned with Agency tech strategy and architecture principles.

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Main Responsibilities\
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  • Liaise with stakeholders to understand business requirements and provide technology consultancy.\
  • Map end-to-end processes, consulting with business and technical teams to support program work, including gathering requirements, assessment, and options analysis.\
  • Develop End-to-End solution designs in line with business needs, working with Solution Designers and Functional Consultants.\
  • Define data and process requirements to meet business needs.\
  • Agree on recommended solutions for business problem statements with wider enterprise architecture teams.\
  • Represent Salesforce Business Architecture in organisation-wide strategic programs.\
  • Model current and future business states, engaging with relevant areas to identify risks, opportunities, and areas for improvement.\
  • Apply systems-thinking to visualise and communicate end-to-end processes, dependencies, and interactions in a platform-agnostic manner.\
  • Collaborate with Solution Architects and Enterprise Architects to ensure business outcomes are aligned and successfully delivered.\
  • Evolve and refine business architecture in alignment with agency strategic goals and objectives.\
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Required Skills and Qualifications\
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  • Bachelor of Science/Business in Information Technology or equivalent tertiary qualification is mandatory.\
  • At least 7 to 8 years of experience in similar roles in large-scale implementations.\
  • Experience in large-scale tech transformation projects, preferably with ERP implementations.\
  • Excellent listening, communication, and stakeholder management skills, with experience modelling business processes using various tools and techniques.\
  • Cloud-based project experience, including working with digital transformation teams, UX/CX designers, and accessible applications.\
  • Familiarity with deployment in public and private government-approved cloud environments and associated security considerations.\
  • Agile and Structured delivery environment experience, as well as exposure to Salesforce Service Cloud and Insurance Industries.\
  • TOGAF certified or equivalent IT architectural qualification.\
  • Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development.\
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About Us\

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds, and people with disability. We provide reasonable adjustments throughout the recruitment process. If you identify as a person with disability and require adjustments, please advise us via email or phone.

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