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Senior Business Process Specialist

2 weeks ago

Canberra, ACT, Australia beBeeBusiness Full time $96,000 - $124,000
Job Description

A seasoned business process specialist is sought to drive ongoing enhancement of business processes and solutions that support the delivery of a target state of the payments platform in alignment with an agency's technology strategy and architecture principles.

Key Responsibilities
  • Collaborate with stakeholders to understand business requirements and provide technical consultancy.
  • Map end-to-end processes while consulting with the Business and Tech side to support program of work including gathering business requirements, assessment and options analysis.
  • Work with Solution Designers and Functional Consultants to develop End to End solution designs in line with business requirements.
  • Define data and process requirements to meet business needs.
  • Work with enterprise architecture teams to agree on recommended solution for business problem statements.
  • Represent Salesforce Business Architecture in organisation-wide strategic programs.
  • Model both current and future states of the business, engaging with relevant areas to identify risks, opportunities, and areas for improvement.
  • Apply systems-thinking approach to visualise and communicate end-to-end processes, dependencies, and interactions in a platform-agnostic manner.
  • Collaborate closely with Solution Architects and Enterprise Architects to ensure business outcomes are aligned and successfully delivered.
  • Evolving and refining the business architecture in alignment with the agency's strategic goals and objectives.
  • Applying architectural principles to guide the development of effective, scalable, and sustainable business solutions.

The role requires strong technical and business acumen, excellent communication and stakeholder management skills, experience working on large-scale tech transformation projects, preferably with ERP implementations, and TOGAF certification or equivalent IT architectural qualification.


Requirements

We are seeking a highly skilled professional who possesses:

  • Bachelor of Science/Business in Information Technology or equivalent tertiary qualification is mandatory.
  • At least 7 to 8 years of experience working in similar role in large-scale implementations.
  • Experience in large-scale tech transformation projects, preferably with ERP implementations.
  • Excellent listening, communication, and stakeholder management skills. Experience modelling business processes using variety of tools and techniques.
  • Experience working on cloud-based projects, including working with digital transformation teams, UX/CX designers, and accessible applications.
  • Familiarity with deployment in public and private government-approved cloud and associated security considerations.
  • Experience working in both Agile and Structured delivery environments and exposure to Salesforce Service Cloud and Insurance Industries.
  • TOGAF certified or equivalent IT architectural qualification.
  • Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.

How to Apply

If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by following the application instructions provided.

We welcome applications from diverse backgrounds and individuals with disability. We will provide reasonable adjustments throughout the recruitment process. If you require adjustments, please advise via our contact details.

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