Delivery Portfolio Manager

Project Delivery Director

The role of the Project Delivery Director will be to oversee various stakeholders to gather, understand and validate project requirements for successful project delivery. This includes ensuring that project and technical delivery teams clearly understand these requirements, including Solution Architects, Technical Delivery Managers, and Service Owners.

The Project Delivery Director will also work with stakeholders to analyse and synthesise information, understand organisational objectives, coordinate and complete business analysis activities. This includes eliciting, documenting and managing stakeholder business requirements throughout the delivery and project lifecycle.

• Responsible for the successful delivery of key strategic global projects within required timeframes in alignment with business outcomes.
• Plan, control and manage the delivery of business and technology projects, or IT components of projects, over the full project delivery lifecycle (design, build, test, deployment, and operational handover).
• Aligns project schedules with enterprise-level timelines, managing dependencies across portfolios and facilitating optimal sequencing to ensure successful delivery.
• Defines decision-making processes, influences strategic decisions across multiple projects or portfolios, and drives outcomes.
• Manage the delivery team's internal and external resources, making the best and most efficient use of their skills, advises on resource management best practices, resolves conflicts, optimises allocation, and trains team members, or leads resource management strategies, optimises allocation, and aligns long-term plans with organisational goals.
• Evaluates aggregated risks across multiple projects, considering broader organisational implications, and advises on mitigation strategies and approves significant risk responses to ensure they are robust and aligned with business objectives.
• Apply appropriate project governance in alignment with ePMO frameworks and expectations.
• Manage quality and timeliness of deliverables and associated acceptance processes.
• Influence stakeholders and project-related communications and engagement activities.
• Establishes advanced performance systems and provides high-level reports to executives, or establishes mechanisms for monitoring performance and delivers advanced reports with strategic insights.
• Ensure delivery of post-implementation reviews and health checks of projects, making recommendations and identifying lessons learned.
• Develops strategies and leads stakeholder engagement, management, and change initiatives to ensure organisational alignment.
• Embeds frameworks into the organisational strategy, driving efficiency and alignment across portfolios.
• Develop and/or assist in the preparation of business cases and other project documents.

• Bachelor's degree in computer science, information technology or a related discipline. A master's in the same would be well regarded.
• Demonstrable track record of successfully contributing to the delivery of complex, large-scale IT projects (10+ years' experience).
• Proven direct experience in either Agile and Waterfall project methodologies and SDLC processes.
• Experience working with 3rd party IT providers and/or system integrators.
• Planning and conducting workshops to translate business requirements into a 'fit for purpose' solution.
• Understanding of business case development and benefits realisation.
• Demonstrated experience in business process re-engineering and business requirements analysis.
• Knowledge of PRINCE2 / PMBoK project management methodology or equivalent.
• Financial understanding including Capex / Opex knowledge, business case development and benefits realisation.
• Experience with techniques such as use case analysis, data/process flow diagramming, process mapping and detailed business and functional requirements documentation.
• Working in an offshore environment.

• Opportunity to work in a dynamic and innovative organisation with a strong focus on digital transformation.
• Chance to develop skills and expertise in project delivery and portfolio management.
• Collaborative and supportive team environment.
• Professional development opportunities, including training and mentorship.

UST has been a trusted partner for companies around the world for over 25 years, delivering innovative digital transformation solutions that drive growth and improve customer experiences.

Skill Areas:

Excellent Communication, Project Management, Network Engineering

Seniority level: Mid-Senior level Employment type: Full-time Job function: Project Management and Information Technology Industries: IT Services and IT Consulting