Logistics Operations Coordinator
1 week ago
We are seeking an experienced Service Coordinator to join our dynamic team. As a key player in our logistics operations, you will play a vital role in ensuring smooth execution of shipments and orders.
Key Responsibilities:
- Coordinate shipments and orders, utilizing your organizational skills and attention to detail.
- Monitor shipments in real-time, providing proactive problem resolution and ensuring timely delivery.
- Act as the primary point of contact for customers, responding to queries with professionalism and accuracy.
- Manage shipping documentation, clearances, and compliance, maintaining high levels of efficiency.
- Liaise with carriers such as Toll and Direct Couriers to deliver exceptional service.
- Maintain accurate shipment data, supporting financial reporting and analysis.
- Rapidly respond to urgent deliveries, investigate issues, and provide root cause analysis.
- Contribute to weekend logistics support when required.
About Us:
HOBAN Recruitment is a global logistics leader, committed to making a positive impact on the environment and exceeding customer expectations.
What We Offer:
- A competitive salary package of AU$65,000 - AU$85,000 per annum.
- A dynamic work environment, offering a mix of office-based work and hybrid flexibility.
- The opportunity to thrive in a supportive team that values your problem-solving skills and expertise.
Your Skills and Qualifications:
- Exceptional customer service and communication skills.
- Strong organizational abilities, with a keen eye for detail.
- Knowledge of logistics processes or a passion for learning them.
- Confidence in handling data and resolving shipment challenges.
- Proficiency in systems like WMS and CRM tools (training provided).
Why Choose Us:
We value innovation, integrity, and teamwork, striving to create a workplace that exceeds expectations. If you share our passion for sustainability and excellence, we encourage you to apply.
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