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Employment Support Specialist
2 months ago
Position Overview
The Employment Support Specialist will be dedicated to assisting individuals from Ex-Offender or Aboriginal or Torres Strait Islander backgrounds by providing comprehensive mentoring aimed at facilitating their successful transition into the workforce.
This is a full-time, ongoing position with a focus on work-life balance, featuring a 9-day fortnight schedule that includes a fixed day off every second week.
As a full-time employee, you will receive competitive remuneration along with the opportunity for salary packaging. This role presents a unique and rewarding opportunity, and we encourage interested candidates to submit their applications.
Candidate Profile
To excel in this position, you should possess:
- Exceptional interpersonal, written, and verbal communication abilities.
- The capability to engage effectively with a diverse range of clients, employers, and colleagues;
- Strong interpersonal skills to represent Workskil Australia to various stakeholders including customers, funding bodies, employers, and Indigenous Communities;
- A solid understanding of the local job market;
- Familiarity with case management principles;
- Experience in sales and customer service;
- In-depth knowledge of federally funded Employment Programs and their funding structures;
- Experience in mentoring Indigenous clients in employment settings;
- Background in working with ex-offenders in employment or rehabilitation contexts;
- A proven track record of thriving in outcome-oriented, high-pressure environments with a positive attitude.
Additionally, you will need to have:
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and a typing speed of at least 30 words per minute;
- A Certificate IV in Employment Services or Career Development (preferred) or a willingness to pursue this qualification;
- A valid driver's license and access to a vehicle, with a readiness to travel as required.
It is preferred that candidates identify as Aboriginal or Torres Strait Islander or have substantial experience working with this demographic.
About Workskil Australia Ltd
Workskil Australia is a national not-for-profit organization with nearly 40 years of experience in helping Australians achieve lasting economic and social independence. We provide a variety of services, including employment assistance, work experience programs, disability support, youth services, Indigenous services, and community outreach across multiple states.
We foster a collaborative team environment that encourages high performance. Our core values include excellent customer service, integrity, and honesty. We seek individuals who are genuinely passionate about supporting those in need, are results-driven, and can contribute positively to our team culture. In return, we offer ongoing career development opportunities and a supportive, innovative workplace.
Our commitment includes:
- Collaborating with clients to secure meaningful long-term employment.
- Addressing the workforce needs of businesses through quality recruitment services at no cost.
- Assisting companies in diversifying their workforce.
- Providing specialized employment and community services to job seekers, including those with disabilities and Indigenous Australians.
- Implementing community work experience initiatives.
Our values guide our operations, and we strive to conduct our business with the utmost care, integrity, respect, and service. We believe that the high level of care and service we provide to all our clients is what sets us apart.
Compensation
A competitive salary will be negotiated based on skills and experience. As a public benevolent institution, we offer the possibility of salary packaging to enhance your remuneration.
Application Process
Applicants are required to submit a cover letter and resume, clearly outlining their suitability for the role. We recommend combining these documents into a single PDF or Word file for ease of submission. Incomplete applications will not be considered. If selected for further consideration, Workskil Australia will conduct screening, including medical assessments and background checks, to ensure that candidates meet the role's inherent requirements and that reasonable accommodations can be made. Prior to employment, candidates must authorize a Federal Police Clearance and any other necessary checks.
Workskil Australia is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander individuals, those from culturally and linguistically diverse backgrounds, and individuals with disabilities. We are committed to creating a safe environment for children and young people in the delivery of our services.
