Port Lincoln Customer Service Representative

4 days ago

Sydney, New South Wales, Australia Careerlink People Solutions Full time

We are currently seeking a highly skilled Service Delivery Officer to join our team in Port Lincoln. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and committed to providing high-quality support to their customers.

This temporary role will play a critical part in the provision of friendly, accurate and timely customer services, including taking ownership of customer issues and seeing them through to completion.

About the Role:

  • As a Service Delivery Officer, you will be responsible for providing customer service via phone and face-to-face, responding to customer enquiries with urgency and professionalism, and processing complex transactions in an accurate and timely manner.
  • You will learn and work within new systems to ensure transactions and applications are recorded and processed correctly, providing customers with relevant information or direction as needed within government-based frameworks and policies.
  • The ideal candidate will have proven experience in a fast-paced face-to-face customer service role, excellent administration skills, and the ability to multitask while maintaining high accuracy with transactions.
  • You must also be willing to commit to 6 weeks full-time training upon commencement of the role and obtain a valid National Police Clearance and DCSI Child Related Clearance before commencing in this role.

Key Requirements:

  • Must have flexibility to work up to full-time hours as required.
  • Must be available to commit to 6 weeks full-time training on commencement of the role.
  • Must be willing to obtain a valid National Police Clearance and DCSI Child Related Clearance before commencing in this role.

About the Salary: The estimated annual salary for this position is around $60,000-$70,000 AUD, depending on experience and qualifications.

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