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Marine Import Specialist
2 months ago
Job Overview
Join a vibrant team dedicated to ensuring the efficient and precise movement of goods and information, while delivering outstanding customer support. Key duties encompass collaborating with global partners and suppliers, monitoring shipments, handling invoicing, and upholding compliance with established operational protocols.
PRIMARY DUTIES:
Work collaboratively within a proactive team to guarantee a seamless and timely freight process. Communicate with international partners, transporters, and suppliers to orchestrate logistics and ensure prompt shipment processing. Coordinate with internal teams such as customer support, transportation, and finance to ensure effective management of import shipments and address any operational challenges. Diligently track and trace Ocean Import files using both internal systems and external resources, ensuring that shipping information is consistently updated. Employ workflow monitors and reporting tools to effectively manage daily shipment activities. Comply with all customer operational guidelines and promptly implement any changes to Standard Operating Procedures, under the supervision of the Supervisor/Manager. Maintain effective communication with overseas partners by ensuring timely responses to inquiries in line with communication standards. Reconcile and arrange for the weekly payment of service provider invoices, ensuring that all received invoices are processed without delay to maintain the flow of shipments. Engage in team meetings, training sessions, and performance evaluations to foster a collaborative and high-achieving work environment.Required Qualifications
A minimum of 1-2 years of experience in ocean freight forwarding, import/export operations, or a related logistics field. A solid understanding of ocean freight processes, including import regulations, documentation, customs procedures, and compliance standards. Familiarity with international trade terms (Incoterms) and shipping documents such as bills of lading, commercial invoices, and packing lists. Exceptional attention to detail and accuracy in processing shipping documents, ensuring adherence to regulations, and minimizing data entry errors. A commitment to delivering exceptional customer service, promptly addressing inquiries or issues, and maintaining positive relationships with colleagues, clients, and service providers.