Retail Store Manager
7 days ago
We are seeking an experienced Retail Store Manager to join our team at Beacon Lighting in Ballina. As a key member of our management team, you will be responsible for leading a team of sales and service professionals to deliver exceptional customer experiences and drive sales growth.
Key Responsibilities- Provide leadership and guidance to the sales and service team to achieve sales and profit targets
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Manage and maintain a high-performing sales and service team, including recruitment, training, and performance management
- Ensure excellent customer service and resolve customer complaints in a timely and professional manner
- Monitor and control store inventory, including ordering and receiving stock
- Manage store visual merchandising and display to ensure a visually appealing store environment
- Contribute to the development and implementation of store marketing and promotional activities
- Collaborate with the store management team to achieve business objectives and goals
- 2+ years' experience in a retail or sales management role
- Proven track record of delivering sales growth and improving customer satisfaction
- Strong leadership and communication skills, with the ability to motivate and develop a team
- Excellent customer service skills, with the ability to resolve customer complaints in a timely and professional manner
- Ability to work in a fast-paced environment and adapt to changing priorities
- High school diploma or equivalent required; degree in business or related field preferred
Beacon Lighting is a leading retailer of lighting and home decor products, with a strong commitment to customer service and sales growth. We are passionate about providing our customers with expert advice and guidance to help them make informed purchasing decisions.
We offer a competitive salary and benefits package, as well as opportunities for career development and advancement. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
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