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Retail Store Leadership Opportunity

1 month ago

East Ballina, New South Wales, Australia PETstock Retail Pty Ltd Full time

As a key member of the PETstock Retail Pty Ltd team, you will play a vital role in driving sales and delivering exceptional customer experiences in our stores. We are seeking a strong leader to support the team and provide professional advice and customer service.

A Day in the Life...

  • Lead by example, mentoring and inspiring your team on a daily basis.
  • Support your Store Manager in coaching the team to achieve and develop their knowledge and skills.
  • Lead from the front, providing an exceptional customer experience.
  • Ensure the safety of the store, team members, and customers by maintaining a safe work environment at all times.
  • Support your Store Manager in stock management, ensuring stock is maintained and accurate.
  • Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are kept to.
  • Be proactive in making sure you keep your knowledge up to date on pet care, products, and services we provide.
  • Recruit, onboard, and induct high-calibre new Team Members.
  • Contribute to a fun, supportive culture in-store where the team loves coming to work every day.
  • Pro-actively support local marketing opportunities and sponsorships.

What We Need...

  • Experience in a similar store leadership role or ready to take that next step up in your retail management career.
  • Demonstrated success in driving sales.
  • Strong leadership with the ability to motivate and build a high-performing team, with a positive culture.
  • High degree of resilience and ability to prioritize and manage conflicting priorities.
  • Ability to create a positive culture of safety.
  • Demonstrated ability to achieve and exceed sales targets.
  • Established business acumen.
  • Ability to be flexible in order to meet changing work conditions.
  • High degree of interpersonal and communication skills.

Our recruitment process will look something like this:

  • Introductory phone screen - chat with a member of our friendly team to discuss you and the role.
  • Face-to-Face Interview - get to know more about the business and the role and see the workplace location. Get to know your potential manager and showcase your skills.
  • Pre-employment checks - which include both reference and police checks.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.