Order Management Specialist
2 weeks ago
Job Opportunity:
A leading Australian business is seeking a Customer Support Specialist to join their team. As a key member of the customer service team, you will be responsible for managing and processing orders, building strong relationships with existing and new customers, and collaborating with sales and internal teams.
Key Responsibilities:
- Manage and process orders
- Process warranties, claims, and credits
- Build strong relationships with existing and new customers
- Collaborate with sales and internal teams
Requirements:
- Prior experience with processing customer orders is essential
- Excellent written and verbal communication skills
- Proficient in Microsoft Outlook and Microsoft Office (Excel, Word)
- Experience with an enterprise resource planning system is essential
- Administration experience with a customer service focus
Company Culture:
A company that values its people, who are passionate about their team members, products, and customers. An industry leader known for innovation, creativity, and commitment.
Benefits:
- Collaborative and supportive work environment
- Huge career growth and development opportunities
Located near Melbourne, Victoria, Australia, this role offers a unique opportunity to work closely with a dedicated management team.
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