Senior Customer Experience Leader

2 weeks ago

Rockhampton, Queensland, Australia beBeeCustomerService Full time $80,000 - $110,000
Customer Service Supervisor Role

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Supervisor. As a key member of our customer service department, you will play a vital role in ensuring our customers receive exceptional service.

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  • Ability and openness to learn new skills
  • Passion and enthusiasm, with a very 'hands on' approach
  • Unparalleled commitment to customer service
  • Excellent communication skills
  • Ability to liaise with both team members and management

The ideal candidate will have a strong opportunity for career progression and advancement within our organisation.

What You Will Be Responsible For:

As a Customer Service Supervisor, your primary responsibilities will include:

  • Supervising the customer service department in the absence of the Manager
  • Working closely with the team to ensure exceptional customer service standards are met
  • Liaising with both team members and management to achieve business objectives
Key Skills And Qualifications:

To be successful in this role, you will need to possess:

  • A strong passion for customer service
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure
  • Strong problem-solving skills
  • Ability to lead and motivate a team
Why Choose Us?

At our organisation, we offer a supportive and inclusive work environment that allows our employees to grow and develop their careers. We are committed to creating an inspiring workplace that supports the development of great people.

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