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Documentation Specialist
2 weeks ago
A Technical Author role involves leading the documentation efforts of an engineering team, typically focused on a product or family of products. This includes helping the team develop documentation that serves the needs of the product's users, embracing the principles of a documentation framework.
Key Responsibilities- Create and maintain software documentation
- Work with engineering team members to help them make effective documentation contributions
- Influence the development of the product as an expert user who has important opinions about its function and design
- Engage with user communities to ensure that our documentation meets their needs
- Encourage and support community engagement in and contribution to documentation
- Help standardize the structure, presentation, style, and language of content across products
- Collaborate with documentation peers to advance the state of the art in documentation at Canonical
- Challenge and advance documentation understanding and best-practice as part of a disciplinary team
- Cares deeply about functional written communication
- Is a technical writer with a programmer's mindset or a programmer with a record of producing excellent documentation
- Has a record of community engagement in open-source software, documentation, research, or other disciplines
- Is sympathetic to the needs and challenges of open-source software and its communities
- Demonstrates technical curiosity and is fascinated by software technology and its challenges
- Has demonstrable documentation skills, insight, and enthusiasm
- Has experience of software development contexts, familiar with Linux, working on the command line, application deployment, system operations, infrastructure management, Git, documentation markup languages
- Has excellent written and verbal communication skills
- Holds a BSc/BA degree or equivalent
- Is able to travel twice a year for up to two weeks for events
- Remote work environment with regular team sprints in person
- Personal learning and development budget of USD 2000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long haul company events
This pioneering tech firm is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a high standard for people joining the company.
We expect excellence in order to succeed, we need to be the best at what we do. Most colleagues at this company have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
