Automotive Service Ambassador
4 weeks ago
Overview
At Keystar Morayfield, we're part of global organisation Inchcape, and we're seeking a dynamic Concierge to be the welcoming face of our dealership for our valued customers.
Salary
We offer a competitive salary of $60,000 per annum, plus additional benefits.
Job Description
The Concierge will be the first point of contact for our customers, ensuring they receive a warm welcome and top-notch service. Key responsibilities include:
- Welcome Customers: Welcome customers, guests, and visitors with a professional and friendly demeanor.
- Showroom Presentation: Maintain a well-presented showroom and display stock.
- Diary Management: Assist with Sales Consultant diary management, including lead allocation and follow-up coordination.
- Administrative Support: Provide essential administrative support to the sales team.
- Customer Needs: Identify and address customers' initial needs promptly and efficiently.
Required Skills and Qualifications
To succeed in this role, you'll need:
- Customer Service Excellence: Strong customer service skills with a friendly and approachable personality.
- Communication Skills: Excellent verbal and written communication skills.
- Organizational Skills: Ability to manage multiple tasks efficiently.
- Tech Savvy: Proficiency in using office software and equipment.
- Professional Appearance: Maintain a professional appearance and demeanor.
- Experience: Previous experience in customer service or hospitality is a plus.
Benefits
We offer an extensive employee benefits program, including:
- Employee Benefits Program: Access discounts on vehicle purchases and services, a company car rental program, free annual flu vaccinations, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.
- Additional Days Off: Enjoy more time doing what you love with annual Wellbeing Leave and Volunteering Leave.
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