Automotive Service Consultant
23 hours ago
About Us
James Frizelle`s Automotive Group is a leading multi-franchise automotive dealer group with dealerships across QLD, NSW, VIC.
Job Summary
We are seeking an experienced Service Advisor to join our team at our Springwood Dealership in South Brisbane QLD. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that all vehicles are completed and ready on time for our customers as promised.
Key Responsibilities
- Provide the ultimate customer service experience to our clients face-to-face.
- Build and maintain positive customer and employee relationships.
- Maintain regular contact with our customers to provide updates.
- Communicate with internal department teams to ensure all vehicles are completed and ready on time.
- Handle customer concerns and complaints with prompt solution-based outcomes.
- Eagerness to learn and grow, while being humble when mistakes are made.
- Offer accurate estimates for customers requiring additional work or repairs.
- Be a champion of objections – There is always a positive outcome.
- Ongoing training and development. If you have the desire to grow we will get you there.
Requirements
- Proven experience as a Service Advisor highly desired, or experience in Banking, Real Estate or customer-facing roles highly desired.
- Excellent customer service with well-developed verbal and written communication skills.
- A proactive person who presents professionally.
- Experience in a Department where KPIs are used.
- Experience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essential.
- Ability to sell additional work as required – Overcome objections.
- Someone who can work autonomously but thrives when part of a team. Culture is important to us.
- Someone who loves a challenge and has a strong focus in customer experiences.
- Love a fast-paced, yet fun environment. It's never dull here.
What We Offer
- Free Titans Tickets for home games.
- Employee Assistance Program (EAP).
- Quarterly and annual awards and recognition for high achievers.
- Exclusive Discounted Titans Membership.
- Growth and development opportunities are endless with the ability to follow a career path that allows brand and site changes – all with ease.
- Competitive salary with commissions and a car on offer: $65,000 - $85,000 per annum, depending on experience.
-
Automotive Service Consultant
2 weeks ago
Brisbane, Queensland, Australia Recruit Shop Full timeAbout the RoleWe are seeking an experienced Automotive Service Consultant to join our team in Brisbane, Queensland. The successful candidate will have a strong background in automotive service and a passion for delivering exceptional customer experiences.Key Responsibilities:Provide expert advice to customers on vehicle servicing and maintenance...
-
Automotive Service Expert
1 week ago
South Brisbane, Queensland, Australia James Frizelle`s Automotive Group Full timeAre you a customer service enthusiast looking for a challenging role in the automotive industry?About James Frizelle's Automotive GroupWe are part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. With dealerships across QLD, NSW, VIC, and a team of 2400 employees, we focus on growing and developing...
-
Automotive Service Technician
3 weeks ago
Brisbane, Queensland, Australia Q Automotive Full timeAutomotive TechnicianQueensland, Full Time, AutomotivePlease Quote Reference Number 98157Queensland - Brisbane, Moreton Bay, Townsville, EmeraldRemuneration: $75,000 p.a plus superannuationQ Automotive Group Pty Ltd is currently looking for an Automotive Technician to join our team in various Queensland locations - Brisbane, Moreton Bay, Townsville,...
-
Automotive Service Coordinator
3 weeks ago
Brisbane, Queensland, Australia Q Automotive Full timeService Advisor (Pre-Delivery) OpportunityQ Automotive Group Job DescriptionAbout the RoleCoordinating vehicle delivery with our Pre-Delivery department and customersLiaising with customers regarding vehicle deliveryDelivering vehicles and explaining their featuresMeeting and greeting customers at our centreKey ResponsibilitiesEffective communication with...
-
Service Consultant
3 weeks ago
South Brisbane, Queensland, Australia James Frizelle`s Automotive Group Full timeAbout the Role:We are seeking a skilled Service Advisor to join our team at Frizelle Sunshine Automotive in Springwood. As a Service Advisor, you will be responsible for delivering exceptional customer service, building strong relationships with our clients, and ensuring that their vehicle maintenance needs are met.Key Responsibilities:Provide exceptional...
-
Automotive Technician
4 weeks ago
South Brisbane, Queensland, Australia James Frizelle`s Automotive Group Full timeAbout the Role:We are seeking a skilled Automotive Technician to join our team at James Frizelle`s Automotive Group in South Brisbane. As a Jaguar Land Rover Technician, you will be responsible for carrying out vehicle repairs and maintenance, diagnosing problems, and ensuring high-quality workmanship.Key Responsibilities:Carrying out vehicle repairs and...
-
Automotive Service Technician
3 weeks ago
Brisbane, Queensland, Australia Just Automotive Recruitment Full timeAbout the Role:A sought-after Automotive Service Technician is needed to work on a range of vehicles in a busy workshop. Maxitrans, a leading manufacturer and supplier of road transport equipment, is seeking a skilled professional to join their team.The Company:Maxitrans offers a great work environment, competitive remuneration, and opportunities for career...
-
Automotive Service Consultant
4 weeks ago
Brisbane, Queensland, Australia Recruit Shop Full timeAbout The OpportunityWe are seeking a skilled Service Advisor to join our team at a reputable automotive engineering workshop in Brisbane. As a Service Advisor, you will play a crucial role in providing exceptional customer service and advice on vehicle servicing.Key Responsibilities:Provide expert advice on vehicle maintenance and repair processesInterpret...
-
Automotive Sales Consultant
1 month ago
Brisbane, Queensland, Australia AUTOrecruit Full time**About the Role**We are seeking a skilled Automotive Sales Consultant to join our team at AUTOrecruit. As an Aftermarket Sales Consultant, you will work closely with our sales team to offer aftermarket options to clients purchasing vehicles in all new, as well as used vehicles.**Key Responsibilities**Previous automotive experience in this role would be an...
-
Automotive Customer Service Professional
6 days ago
South Brisbane, Queensland, Australia James Frizelle`s Automotive Group Full timeCompany OverviewJames Frizelle`s Automotive Group is a leading multi-franchise automotive dealer group in Australia, with dealerships across QLD, NSW, and VIC.We pride ourselves on providing exceptional customer service and have a strong focus on growing and developing our team members' careers.Salary: We offer a competitive salary with guaranteed weekly...
-
Service Advisor
2 weeks ago
South Brisbane, Queensland, Australia James Frizelle`s Automotive Group Full timeAre you a customer service professional looking for a new challenge in the automotive industry? We are seeking an experienced Service Advisor to join our team at James Frizelle`s Automotive Group.Job Summary:We are looking for a skilled and motivated Service Advisor to provide exceptional customer service, manage customer relationships, and achieve sales...
-
Automotive Mechanic
4 weeks ago
Brisbane, Queensland, Australia Q Automotive Full timeAutomotive Technician RoleQ Automotive Group is seeking a skilled Automotive Technician to join our team in various Queensland locations.Key Responsibilities:Carry out vehicle servicing, mechanical & electrical diagnosis and repairs, removal and installation of major components.Work in a team environment, utilizing problem-solving skills and knowledge of...
-
Automotive Customer Experience Specialist
1 week ago
South Brisbane, Queensland, Australia James Frizelle`s Automotive Group Full timeWe are currently looking for a highly skilled Automotive Customer Experience Specialist to join our team at our Springwood Dealership. Company OverviewFrizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across South West Sydney, Sydney's North Shore,...
-
Automotive Service Consultant
2 weeks ago
Brisbane, Queensland, Australia inchcape Full timeWe are seeking a highly skilled Automotive Service Consultant to join our team at Rothwell. In this role, you will be the face of our service department, providing essential guidance and support to our valued customers.Job DescriptionGreet and assist customers promptly and professionally, ensuring their needs are met and expectations exceeded.Conduct vehicle...
-
Senior Automotive Sales Consultant
2 weeks ago
Brisbane, Queensland, Australia AUTOrecruit Full timeWe are seeking a skilled and motivated Senior Automotive Sales Consultant to join our team at AUTOrecruit in Central QLD. As a key member of our sales team, you will be responsible for offering aftermarket options to clients purchasing vehicles in both new and used categories.This is an excellent opportunity for someone looking to progress their career in...
-
Automotive Industry Sales Specialist
7 days ago
Brisbane, Queensland, Australia Automotive Recruitment Full timeDue to rapid growth in the automotive vehicle repair sector, our clients are constantly seeking top industry talent to join their teams. As a leading provider of recruitment services, Automotive Recruitment Australia is committed to finding exceptional candidates like you.We have various roles available all over Brisbane with some of Australia's leading...
-
Automotive Parts Sales Specialist
1 week ago
Brisbane, Queensland, Australia Automotive Recruitment Full timeWe are seeking a skilled Automotive Parts Sales Specialist to join our team. This role will involve building relationships with trade and mechanical customers, identifying sales opportunities, and providing solutions to meet their needs.The ideal candidate will have a strong passion for delivering exceptional customer service, a technical understanding of...
-
Automotive Service Professional
2 weeks ago
Brisbane, Queensland, Australia AUTOrecruit Full timeJob Summary: An experienced Automotive Service Advisor is sought for a major group in a tropical location. The retainer, extensive commission plan, and benefits make it an attractive opportunity.A company car is provided for daily useA mult-franchised dealership offers a thriving work environmentKey Responsibilities:Job Description: A major group seeks an...
-
Automotive Parts Sales Representative
4 weeks ago
Brisbane, Queensland, Australia Automotive Recruitment Full timeAbout the Role:We are seeking a skilled and enthusiastic individual to join our team as an Automotive Parts Sales Representative. As a key member of our sales team, you will be responsible for building strong relationships with trade and mechanical customers, identifying sales opportunities, and providing exceptional customer service.Key...
-
Automotive Sales Specialist
2 weeks ago
Brisbane, Queensland, Australia Automotive Recruitment Full timeWe are seeking a highly skilled Automotive Sales Specialist to join our team at Automotive Recruitment Australia.As an Automotive Sales Specialist, you will work closely with trade and mechanical customers to build strong relationships and identify sales opportunities.The ideal candidate will have a passion for delivering exceptional customer service and a...