Boutique Operations Specialist

7 hours ago


Chadstone, Victoria, Australia Van Cleef & Arpels Full time

About Us

Van Cleef & Arpels is a renowned High Jewelry Maison with a rich heritage and exceptional craftsmanship. We are committed to delivering unparalleled experiences to our clients while fostering a culture of innovation, creativity, and excellence.

Job Overview

We are seeking a highly skilled Boutique Coordinator to join our team in this exciting role. The successful candidate will be responsible for ensuring seamless operations in the boutique, supporting the Sales Team, and contributing to the overall success of our business.

Key Responsibilities

  • Manage stock movement, storage, cash handling, and report preparation to maintain accurate records and ensure efficient processes.
  • Serve as the primary point of contact for workshop and work closely with Sales Associate and Workshop Administrator to manage repairing processes, client service activities, and spare parts inventory.
  • Support sales team members in providing exceptional client experiences and contribute to positive team dynamics and relationships with external partners.
  • Develop personal knowledge and skills through training sessions and virtual learning platforms to enhance back-office activities awareness among the sales team.

Requirements and Qualifications

The ideal candidate will possess strong operations experience, problem-solving, communication, time management, and collaborative skills. Proficiency in English is mandatory, and knowledge of other Asian languages would be an asset.

Benefits and Career Development

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience and qualifications. In addition, we provide opportunities for career growth and development, including trainings, workshops, and mentorship programs to support your professional advancement.

What We Offer

At Van Cleef & Arpels, we value diversity, inclusivity, and employee well-being. Our employees enjoy a dynamic work environment, a comprehensive benefits package, and access to exclusive events and cultural experiences. If you are passionate about luxury, customer service, and teamwork, we encourage you to apply for this exciting opportunity.



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