Senior Retail Operations Manager

4 days ago


Chadstone, Victoria, Australia Miller Leith Full time

**About the Role**


As a Senior Retail Operations Manager at Miller Leith Melbourne, you will be responsible for overseeing all aspects of the store's operations, ensuring its success while delivering exceptional customer experiences. You will lead a diverse and talented team, inspiring and developing them to reach their full potential.


**Key Responsibilities:**



  • Oversee all aspects of store operations to ensure exceptional customer experiences and operational excellence.
  • Lead a diverse and talented team, inspiring and developing them to reach their full potential.
  • Drive sales and meet KPIs through strategic planning and execution.
  • Maintain strong relationships with key stakeholders and build a welcoming and engaging environment for customers.

**Requirements:**


To succeed in this role, you will need proven experience in managing retail teams, with a strong emphasis on leadership and commercial management. While experience in boutique or high-end retail is desirable, candidates from non-luxury sectors with exceptional leadership capabilities are encouraged to apply. You should have a passion for delivering outstanding customer service and the ability to drive sales and profitability through strong analytical and problem-solving skills. Excellent communication and interpersonal skills are essential for fostering collaboration and engagement within the team.


**What We Offer:**


This role offers a competitive salary package with bonus potential, as well as comprehensive training and development opportunities. You will be part of a supportive and inclusive workplace culture in a prestigious retail setting, engaging with a diverse and discerning clientele. With opportunities for career advancement within a globally recognized brand, this is an exceptional chance to elevate your career.


**Estimated Salary:** $85,000 - $110,000 per annum.



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