Customer Service Representative

1 week ago


Australia beBeeCustomerService Full time $45,000 - $75,000
Customer Service Representative

We are seeking charismatic individuals to excel in customer-facing roles.

  • Taking orders with a smile and maintaining exceptional customer service skills
  • Guiding customers through menus and upselling where possible, enhancing their overall experience
  • Preparing high-quality drinks according to established standards
  • Cooking and preparing pearls and other mix-ins to meet customer demands
  • Cash handling and ensuring a clean environment for an excellent customer experience

The ideal candidate will bring their genuine self to the role, spark curiosity, and joy in our customers through exceptional customer service skills and personality.

This position operates under the Fast Food Industry Award.

Key Responsibilities:

  1. Customer Order Management: Taking orders accurately and efficiently while maintaining a friendly demeanor.
  2. Menu Guidance and Upselling: Providing customers with menu options and recommending items to enhance their experience.
  3. Drink Preparation: Preparing drinks according to our high standards, ensuring quality and consistency.
  4. Pearl and Mix-in Preparation: Cooking and preparing pearls and other mix-ins to meet customer demands.
  5. Cash Handling and Environment Maintenance: Managing cash transactions accurately and maintaining a clean environment for an excellent customer experience.


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