
Medical Logistics Specialist
5 days ago
We are a healthcare-focused logistics firm dedicated to making a positive impact on patient outcomes every day. Our strong growth in customer demand has led us to seek Customer Service Superstars to join our team.
This role offers a unique blend of customer service and operations, with potential for learning, growth, and career progression in the logistics and healthcare space.
Key Responsibilities:
- Responding to customer inquiries and managing changes
- Taking and managing jobs/bookings across Australia, New Zealand, and globally
- Supporting drivers as they deliver medical goods
- Liaising with suppliers like airlines
- Quoting/pricing jobs
- General administration and operational support
What We're Looking For:
We seek enthusiastic team players who are passionate about delivering excellent customer experiences and making a difference in patients' lives.
Key attributes include:
- Excellent oral and written communication skills
- Independent thinker willing to take ownership of tasks and processes
- Self-starter with good problem-solving and analytical skills
- Considerate, honest, and a team player
- Proficient computer skills
- Can-do attitude and ability to build effective relationships
About This Role:
You will be at the heart of our organization, dealing directly with stakeholders, and ensuring medical equipment reaches patients on time. This role offers a mix of customer service and operations, with potential to learn, grow, and progress your career in the logistics and healthcare space.
Our Values:
We value excellent customer service, teamwork, and a can-do attitude. If you are passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
Contact Information:
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