
Change Enablement Specialist
1 week ago
Job Title: Change Enablement Specialist
About the RoleWe are seeking a highly skilled Change Enablement Manager to lead and coordinate change management activities across our multi-provider environment.
- Key Responsibilities:
- Establish and manage Change Advisory Board (CAB) protocols and change approval hierarchies to ensure seamless change execution.
- Oversee end-to-end change management workflows, guaranteeing consistency and compliance with established processes.
- Coordinate change requests and scheduling across providers to minimize service impact and maintain high levels of customer satisfaction.
- Monitor and report on the impact of changes to services and business operations, providing actionable insights for continuous improvement.
- Align IT Service Management (ITSM) processes with business objectives to deliver structured change frameworks that drive business value.
- Drive stakeholder engagement and ensure successful change delivery across highly secure and consulting environments.
- Proven experience in business analysis, process design, and organizational change, with a strong background in Change Enablement within both public and private sectors.
- Demonstrated ability to work within Service Integration and Management (SIAM) governance models, ensuring effective collaboration and communication across stakeholders.
- Expertise in ITSM alignment, change frameworks, and service transition, with excellent stakeholder engagement and communication skills.
- Prior experience working in Public Sector consulting environments is highly desirable.
- A pragmatic, user-focused approach to delivering sustainable and measurable change outcomes that drive business success.
We are a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world.
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