Customer Service Representative
3 days ago
Job Opportunity
Triple H Automotive is seeking a dedicated and professional Receptionist/Customer Service Representative to support our growing customer service efforts.
Key Responsibilities:
- Greet and welcome visitors in a professional and friendly manner, ensuring they feel comfortable and valued.
- Answer, screen, and direct incoming phone calls with a high level of courtesy and efficiency.
- Provide accurate information to visitors and callers, addressing inquiries and concerns promptly and effectively.
- Maintain a tidy and organized reception area to create a positive first impression.
- Assist with administrative tasks such as filing, data entry, and scheduling appointments.
- Handle customer complaints and issues with patience and empathy, ensuring swift resolution or appropriate escalation.
- Manage and distribute incoming and outgoing mail and deliveries.
- Assist in coordinating office events and meetings, ensuring smooth operations.
- Offer refreshments and ensure the waiting area is comfortable for customers.
- Keep customers informed about the status of their vehicle repairs and any delays.
Essential Attributes:
- Friendly and approachable personality.
- High level of professionalism and reliability.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Punctual and dependable.
Benefits:
The ideal candidate will be part of a dynamic team that values hard work and dedication. This role offers a chance to grow professionally and develop valuable skills in customer service and administration.
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