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Event Experience Specialist

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Brisbane, Queensland, Australia beBeeExperiential Full time £35,000 - £45,000
Job Title: Experiential Marketing ManagerMSIP is a dynamic and creative home for innovators, manufacturers, and skills leaders who are actively working towards reducing carbon emissions and fostering a cleaner, more sustainable future.The Experiential Marketing Manager will play a pivotal role in delivering high-quality events and implementing MSIP's marketing activities.This role will ensure that MSIP's events and Innovation Hub facility deliver exceptional customer experience while supporting the organisation's brand, profile, and engagement objectives.Responsibilities:
  • Lead on customer engagement in the Innovation Hub, ensuring high customer service and presentation standards.
  • Plan and deliver MSIP's events programme, from initial enquiry and supplier liaison to on-the-day coordination and follow-up.
  • Deliver operational marketing activities, including social media scheduling, website updates, campaign execution, content creation, email marketing, and media liaison.
  • Produce marketing materials, coordinate photography and videography, and support the development of marketing assets for events, programmes, and stakeholder engagement.
Required Skills and Qualifications:
  • Strong organisational and project management skills with attention to detail.
  • Excellent interpersonal and customer service skills.
  • Experience in delivering operational marketing activities and contributing towards the delivery of events.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office and key marketing tools.
  • Problem-solving skills and adaptability.
  • Proven experience in event management, leading on customer experience, and knowledge of the innovation, technology, or sustainability sectors.

This role requires flexibility to meet the needs of events and marketing activities, including occasional evening and weekend work. The postholder may also be asked to support additional projects and activities that align with MSIP's strategic priorities.