Dental Assistant/Receptionist

2 weeks ago


Cremorne, Victoria, Australia Dental Corporation Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Dental Assistant/Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities
  • Meet and greet patients, providing a warm and welcoming first impression
  • Book and amend appointments, answer phone calls, and update patient records
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Make patients aware of dental services and offers
  • Handle payments and maintain accurate financial records
  • Access sensitive information while maintaining patient confidentiality
  • Provide high-end patient care, building and maintaining relationships with all clients in a friendly and warm manner
  • Assist with dental procedures as needed, with on-the-job training provided
Requirements
  • Previous dental reception experience is highly regarded
  • Willingness to cross-train as a dental assistant, with on-the-job training provided
  • Motivated self-starter with exceptional communication and interpersonal skills
  • Passionate about customer service and patient care
  • Organized with attention to detail
  • Ability to build rapport with patients in a cheerful and light-hearted manner


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