Veterinary Clinic Operations Manager

1 day ago


Palm Cove, Queensland, Australia Greencross Vets Full time
About Greencross Vets

Greencross Vets is a leading veterinary clinic dedicated to providing exceptional pet care services in the Palm Beach area. Our team is committed to delivering high-quality veterinary care and outstanding customer service.

Job Overview

We are seeking an experienced Practice Manager with 1-2 years of experience to join our team. The ideal candidate will play a pivotal role in the efficient operation of the clinic, ensuring a seamless experience for both our clients and our dedicated team of veterinary professionals.

Key Responsibilities
  • Leadership and Team Management:
    • Lead, mentor, and motivate a team of veterinary professionals and support staff.
    • Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction.
  • Operational Excellence:
    • Oversee the day-to-day operations of the clinic, including scheduling, inventory management, and facility maintenance.
    • Ensure compliance with veterinary standards and regulations.
  • Client Relations:
    • Build and maintain strong relationships with clients, ensuring a positive experience and addressing any concerns promptly.
    • Implement strategies to enhance client retention and satisfaction.
  • Financial Management:
    • Work closely with the regional management team to achieve financial targets and budgets.
    • Monitor and manage clinic financial performance, including invoicing and accounts receivable.
  • Marketing and Community Engagement:
    • Collaborate with the marketing team to develop and implement promotional strategies to attract new clients.
    • Engage with the local community to build awareness of the clinic's services.
Qualifications and Skills
  • Cert IV in Veterinary Nursing
  • Proven experience in a managerial role within the veterinary industry (1-2 years at least)
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Knowledge of veterinary practice operations and industry regulations
  • Business acumen and financial management skills
  • Customer-focused with a commitment to delivering outstanding client service
Salary and Benefits

We offer a competitive salary of $80,000 - $90,000 per annum, depending on experience. Our benefits package includes a comprehensive range of employee benefits, including generous leave entitlements, professional development opportunities, and a supportive work environment.



  • Palm Cove, Queensland, Australia Greencross Vets Full time

    **Greencross Vets: A Leading Veterinary Clinic**We are a dedicated team of veterinary professionals at Greencross Vets, committed to delivering exceptional pet care services in Palm Beach and its surrounding areas. Our clinic is part of the Greencross family, which has a strong reputation for providing high-quality veterinary care and outstanding customer...


  • Palm Cove, Queensland, Australia Greencross Vets Full time

    About Greencross VetsWe are a leading veterinary clinic dedicated to providing exceptional pet care services in Palm Beach and the surrounding areas. Our team is committed to delivering high-quality veterinary care and outstanding customer service.Job Title: Practice ManagerDue to an internal promotion, we are seeking an experienced Practice Manager with 1-2...


  • Palm Cove, Queensland, Australia Greencross Vets Full time

    Job Title: Practice ManagerJob Summary:We are seeking an experienced Practice Manager to join our team at Greencross Vets. The ideal candidate will have a proven track record in managing veterinary clinics and a passion for delivering exceptional patient care and client satisfaction.Key Responsibilities:Leadership and Team Management:Lead, mentor, and...


  • Palm Cove, Queensland, Australia Greencross Vets Full time

    Job Title: Practice ManagerJob Summary: We are seeking an experienced Practice Manager to join our team at Greencross Vets. The successful candidate will play a pivotal role in the efficient operation of our clinic, ensuring a seamless experience for both our clients and our dedicated team of veterinary professionals.Key Responsibilities:Leadership and Team...


  • Palm Cove, Queensland, Australia Greencross Vets Full time

    About Greencross VetsGreencross Vets is a reputable veterinary clinic in Palm Beach, committed to providing exceptional pet care services and outstanding customer experiences.


  • Palm Cove, Queensland, Australia Greencross Vets Full time

    **About the Role**Greencross Vets is seeking a dedicated and experienced Veterinary Practice Lead to join their team on the Gold Coast.This leadership position will see you overseeing a team of skilled veterinary professionals, working closely with them to deliver exceptional patient care and drive the growth of the practice.**Key Responsibilities**• Lead...

  • Clinical Director

    2 weeks ago


    Palm Cove, Queensland, Australia Greencross Vets Full time

    Company OverviewGreencross Vets is a well-established veterinary clinic located on the beautiful Gold Coast.We are seeking a highly skilled and experienced Clinical Director to join our team.The successful candidate will have a strong passion for delivering exceptional patient care and a proven track record of leading a team of veterinary professionals.About...


  • Palm Cove, Queensland, Australia Greencross Pet Wellness Company Full time

    About the RoleWe are seeking a highly skilled and compassionate Animal Care Specialist to join our team at Greencross Palm Beach Veterinary Clinic.Responsibilities:Deliver high-quality patient care, providing personalised attention to each animal and their ownerLead by example, guiding and mentoring colleagues to ensure exceptional standards of careTreat all...


  • Palm Cove, Queensland, Australia Greencross Vets Full time

    Company OverviewGreencross Vets is a reputable veterinary clinic seeking a skilled Lead Veterinarian to join their team. The ideal candidate will have a strong background in veterinary medicine and leadership experience.About the RoleWe are looking for a veterinarian with a minimum of 4 years of clinical experience and registration to work in Australia. The...


  • Palm Cove, Queensland, Australia Greencross Vets Full time

    **About Us**Greencross Vets is a leading veterinary practice that prioritizes the well-being of our patients and their owners. We are seeking a dedicated and compassionate Veterinarian to join our team at our Palm Beach clinic.As a Veterinary Associate, you will have the opportunity to work with a talented team of veterinarians and nurses who share your...


  • Palm Cove, Queensland, Australia Greencross Vets Full time

    Company OverviewOur Palm Beach Clinic is a purpose-built facility on the beautiful Gold Coast, renowned for its stunning beaches and desirable lifestyle.We are a team of dedicated veterinary professionals who value initiative, learning, and accountability. Our goal is to provide exceptional patient care to our clients, backed by state-of-the-art facilities...


  • Palm Cove, Queensland, Australia Greencross Vets Full time

    Company OverviewGreencross Vets Palm Beach is a dynamic veterinary clinic located on the Gold Coast, offering a unique work-life balance opportunity for a dedicated veterinary professional.The clinic is part of a larger network of Greencross Vets, providing access to a range of resources and support for career development.Key ResponsibilitiesDeliver...


  • Palm Cove, Queensland, Australia Greencross Vets Full time

    **About Us**Greencross Vets is a leading veterinary group that prioritizes the well-being of both our patients and staff. We strive to create a supportive environment where our team members can grow and develop their skills.**Your Role**We are seeking a dedicated and compassionate veterinarian to join our team at Greencross Palm Beach. As a veterinary...

  • Senior Veterinarian

    3 weeks ago


    Palm Cove, Queensland, Australia Greencross Vets Full time

    Company OverviewGreencross Vets is a leading veterinary practice with a strong commitment to providing exceptional care to our patients and their owners. We are seeking a highly skilled and experienced Lead Veterinarian to join our team on the beautiful Gold Coast.About the RoleWe are looking for a veterinarian with a strong passion for leadership and a...


  • Palm Cove, Queensland, Australia PCYC Palm Beach OSHC Full time

    Job OverviewWe are seeking a motivated and experienced Junior Service Operations Manager to join our team at PCYC Palm Beach OSHC.About the RoleThe successful candidate will support the Service Manager in leading and managing the service, ensuring compliance with government regulations, legislation, National Quality Framework, and organisational...


  • Palm Cove, Queensland, Australia Greencross Pet Wellness Company Full time

    At Greencross Pet Wellness Company, we're passionate about delivering exceptional care to our furry friends. As a Veterinarian at our Palm Beach clinic, you'll be part of a dynamic team dedicated to providing personalized, professional, and dedicated care to our patients and owners.Key ResponsibilitiesDeliver high-quality patient care, including routine...


  • Palm Cove, Queensland, Australia Health Workforce Queensland Full time

    Medical Partner Opportunity in Palm CoveWe are seeking a Medical Partner to join our successful medical clinic in Palm Cove, a beautiful suburb of Cairns in tropical Queensland. Our practice has been operating for approximately 3 years and has a large and loyal clientele. We offer a unique opportunity to purchase into a successful medical clinic as a Medical...


  • Palm Cove, Queensland, Australia Health Workforce Queensland Full time

    Practice OverviewThe practice is a well-established medical clinic located in Palm Cove, FNQ, catering to a large and loyal clientele. The clinic has been operational for approximately three years and boasts a range of modern equipment, including examination tables, a vaccine refrigerator, and state-of-the-art diagnostic tools.Position DetailsA unique...

  • Experience Manager

    4 days ago


    Palm Cove, Queensland, Australia Travel + Leisure Co. Full time

    About the RoleWe are seeking an exceptional Experience Manager to enhance our guests' stay by providing outstanding service and ensuring seamless operations at our front desk.Responsibilities:Schedule onsite guests for Member Updates or Club presentations during their stay.Meet monthly tour budgets and other key performance indicators.Assist in ensuring...


  • Palm Cove, Queensland, Australia PCYC Palm Beach OSHC Full time

    Permanent, Part-time Position | 32 Hours Per Week$ $33.68 per hour (depending on experience and qualifications)PCYC Palm Beach OSHC is currently seeking a skilled and passionate OSHC Assistant Service Manager to support the team in delivering exceptional services to our members. As the Assistant Service Manager, you will provide critical support to the...