Veterinary Clinic Operations Manager
1 day ago
Greencross Vets is a leading veterinary clinic dedicated to providing exceptional pet care services in the Palm Beach area. Our team is committed to delivering high-quality veterinary care and outstanding customer service.
Job OverviewWe are seeking an experienced Practice Manager with 1-2 years of experience to join our team. The ideal candidate will play a pivotal role in the efficient operation of the clinic, ensuring a seamless experience for both our clients and our dedicated team of veterinary professionals.
Key Responsibilities- Leadership and Team Management:
- Lead, mentor, and motivate a team of veterinary professionals and support staff.
- Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction.
- Operational Excellence:
- Oversee the day-to-day operations of the clinic, including scheduling, inventory management, and facility maintenance.
- Ensure compliance with veterinary standards and regulations.
- Client Relations:
- Build and maintain strong relationships with clients, ensuring a positive experience and addressing any concerns promptly.
- Implement strategies to enhance client retention and satisfaction.
- Financial Management:
- Work closely with the regional management team to achieve financial targets and budgets.
- Monitor and manage clinic financial performance, including invoicing and accounts receivable.
- Marketing and Community Engagement:
- Collaborate with the marketing team to develop and implement promotional strategies to attract new clients.
- Engage with the local community to build awareness of the clinic's services.
- Cert IV in Veterinary Nursing
- Proven experience in a managerial role within the veterinary industry (1-2 years at least)
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Knowledge of veterinary practice operations and industry regulations
- Business acumen and financial management skills
- Customer-focused with a commitment to delivering outstanding client service
We offer a competitive salary of $80,000 - $90,000 per annum, depending on experience. Our benefits package includes a comprehensive range of employee benefits, including generous leave entitlements, professional development opportunities, and a supportive work environment.
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