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Customer Experience Specialist

2 weeks ago

Blacktown City Council, Australia Veritas Recruitment Full time
About the Role:
  • This mid-senior level position involves managing key accounts, handling escalations, and driving process improvements—all while keeping customers at the heart of everything you do.

The successful candidate will be a proactive leader with a passion for customer success, able to work in a fast-paced, globally connected environment and lead process improvements and service enhancements that make a real impact.

A high emotional intelligence and the ability to collaborate across teams is highly valued.