Customer Service Representative
4 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Ventia. As a key member of our operations centre, you will be responsible for providing exceptional customer service to our diverse range of customers across Australia and New Zealand.
Key Responsibilities- Provide high-quality customer service through telephone and email interactions
- Respond to high-volume inbound and outbound activities from customers and technicians
- Monitor and optimize work order outcomes to ensure efficient service delivery
- Manage customer expectations and resolve issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction
- A competitive salary and career growth opportunities
- A fun and supportive team environment
- Opportunities for professional development and training
- A comprehensive onboarding program to ensure your success
- Access to our employee benefits platform, VenPerks
- Previous experience in a customer-facing role, preferably in a call center environment
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in MS Office and other relevant software applications
Ventia is a leading provider of services to the public and private sectors. We are committed to delivering exceptional customer service and building strong relationships with our customers and stakeholders.
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Customer Service Representative
4 weeks ago
Cremorne, Victoria, Australia Ventia Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Ventia. As a key member of our operations centre, you will be responsible for providing exceptional customer service to our diverse range of customers across Australia and New Zealand.Key ResponsibilitiesProvide high-quality customer service...
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Customer Service Representative
3 weeks ago
Cremorne, Victoria, Australia Ventia Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative / Helpdesk Operator. As a key member of our Ventia Operations Centre (VOC), you will be responsible for providing exceptional customer service and support to our diverse range of customers.Key ResponsibilitiesRespond to...
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Customer Service Representative
4 weeks ago
Cremorne, Victoria, Australia Ventia Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative / Helpdesk Operator. As a key member of our Ventia Operations Centre (VOC), you will be responsible for providing exceptional customer service and support to our diverse range of customers.Key ResponsibilitiesRespond to...
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Customer Service Representative
4 weeks ago
Cremorne, Victoria, Australia Ventia Full timeWe are seeking a vibrant and highly engaged individual who is inspired by customer excellence and quality outcomes to join our team as a Customer Service Representative / Helpdesk Operator within the Ventia Operations Centre (VOC).The Helpdesk Operator role is located at our office in Cremorne, VIC, where we work closely with a diverse range of customers who...
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Customer Service Representative
4 weeks ago
Cremorne, Victoria, Australia Ventia Full timeWe are seeking a vibrant and highly engaged individual who is inspired by customer excellence and quality outcomes to join our team at Ventia Operations Centre (VOC).The Helpdesk Operator role is located at our office in Cremorne, VIC, where we work closely with a diverse range of customers who are active participants within the emergency services.We provide...
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Sales Development Representative
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Cremorne, Victoria, Australia Symmetry Human Resources Group Pty Ltd Full timeCareer Growth OpportunitiesSymmetry Human Resources Group Pty Ltd is a leading provider of facilities management services, committed to delivering excellence and customer satisfaction. We are seeking a highly motivated and results-driven Sales Development Representative to join our team.The successful candidate will have the opportunity to support the CEO,...
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Customer Success Strategist
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Customer Success Manager
3 weeks ago
Cremorne, Victoria, Australia Timescapes Full timeCustomer Success ManagerAs a Customer Success Manager at Timescapes, you will be responsible for driving customer engagement by creating and executing against customer success plans. You will build and maintain strong relationships with our customers to ensure their success and satisfaction with our products/services.Key Responsibilities:Develop a deep...
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Customer Success Manager/Director
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Customer Success Manager/Director
4 weeks ago
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Pricing Portfolio Manager
4 weeks ago
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Pricing Portfolio Manager
3 weeks ago
Cremorne, Victoria, Australia AGL Energy Full timeAbout the RoleThe Pricing Portfolio Manager will lead the strategy for AGL's energy portfolio, ensuring competitive and sustainable product offerings. This role focuses on optimizing gross margins while balancing customer acquisition, retention, and cross-sell objectives.Key ResponsibilitiesOversee revenue and gross margin budgets across fuel types, states,...
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Pricing Portfolio Manager
4 weeks ago
Cremorne, Victoria, Australia AGL Energy Full timeAbout the RoleThe Pricing Portfolio Manager will lead the strategy for AGL's energy portfolio, ensuring competitive and sustainable product offerings. This role focuses on optimizing gross margins while balancing customer acquisition, retention, and cross-sell objectives.Key ResponsibilitiesOversee revenue and gross margin budgets across fuel types, states,...
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Pricing Portfolio Manager
3 weeks ago
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Senior Analyst, Load Forecasting Specialist
2 months ago
Cremorne, Victoria, Australia AGL Energy Full timeAbout the RoleThe Load Forecasting and Market Modelling team is a critical component of AGL's Integrated Portfolio Planning business unit, providing key market modelling, load forecasting, and portfolio analysis expertise. The team primarily develops systems, models, reports, and processes that drive Trading & Portfolio Management and related functions to...
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Senior Analyst, Load Forecasting Specialist
1 month ago
Cremorne, Victoria, Australia AGL Energy Full timeAbout the RoleThe Load Forecasting and Market Modelling team is a critical component of AGL's Integrated Portfolio Planning business unit, providing key market modelling, load forecasting, and portfolio analysis expertise. The team primarily develops systems, models, reports, and processes that drive Trading & Portfolio Management and related functions to...
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Senior Business Analyst, Energy Forecasting
2 months ago
Cremorne, Victoria, Australia AGL Energy Full timeAbout the Role:The Load Forecasting and Market Modelling team is a critical component of the Integrated Portfolio Planning business unit, providing key market modelling, load forecasting, and portfolio analysis expertise. The team primarily develops systems, models, reports, and processes that drive Trading & Portfolio Management and related functions to...
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Enterprise Architect
3 weeks ago
Cremorne, Victoria, Australia Experis Full timeUnlock Your Potential as an Enterprise ArchitectJoin Experis, a leading recruitment agency, in a 12-month contract opportunity with potential for extension. As an Enterprise Architect, you will play a crucial role in shaping the company's technology strategy and driving business growth.About the RoleWork on high-profile projects with a significant impact on...
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Senior Business Analyst
3 weeks ago
Cremorne, Victoria, Australia AGL Energy Full timeAbout the RoleThe Load Forecasting and Market Modelling team is a critical component of AGL's Integrated Portfolio Planning business unit, providing key market modelling, load forecasting, and portfolio analysis expertise. The team develops systems, models, reports, and processes that drive Trading & Portfolio Management and related functions to actively...
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Pizza Delivery Expert
1 month ago
Cremorne, Victoria, Australia Domino's Full timeAbout Domino'sDomino's is a leading pizza delivery company in Australia and New Zealand, known for its fast, fun, and dynamic work environment.The Domino's DifferenceGenerous Discounts: Domino's team members enjoy in-store discounts, making it a great perk for those looking to save.Competitive Pay: We offer wages that are amongst the highest in the industry,...