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Desktop Support Specialist

2 months ago

Sydney, New South Wales, Australia Axiom Technologies Full time

Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises worldwide. Our team is dedicated to delivering exceptional service and support to our clients.

We are seeking a skilled Desktop Support Engineer to join our team. This role will involve providing on-site and on-call assistance to end-users within our clients' desktop computing environments. The successful candidate will be responsible for troubleshooting and resolving technical issues in a timely and accurate manner, ensuring optimal service delivery.

Key Responsibilities:

  • Provide technical support and assistance to end-users
  • Troubleshoot and resolve technical issues with desktop computers, printers, and other peripherals
  • Install and configure hardware and software
  • Perform routine maintenance tasks to ensure optimal system performance
  • Collaborate with other team members to resolve complex technical issues

Requirements:

  • 3+ years of experience in a similar role
  • Strong technical skills, including knowledge of Windows operating systems, Microsoft Office applications, and PC/Laptop hardware
  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

If you are a motivated and experienced Desktop Support Engineer looking for a new challenge, please submit your resume and cover letter to us.