Desktop Support Specialist
1 month ago
Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises worldwide. Our team is dedicated to delivering exceptional service and support to our clients.
We are seeking a skilled Desktop Support Engineer to join our team. This role will involve providing on-site and on-call assistance to end-users within our clients' desktop computing environments. The successful candidate will be responsible for troubleshooting and resolving technical issues in a timely and accurate manner, ensuring optimal service delivery.
Key Responsibilities:
- Provide technical support and assistance to end-users
- Troubleshoot and resolve technical issues with desktop computers, printers, and other peripherals
- Install and configure hardware and software
- Perform routine maintenance tasks to ensure optimal system performance
- Collaborate with other team members to resolve complex technical issues
Requirements:
- 3+ years of experience in a similar role
- Strong technical skills, including knowledge of Windows operating systems, Microsoft Office applications, and PC/Laptop hardware
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
If you are a motivated and experienced Desktop Support Engineer looking for a new challenge, please submit your resume and cover letter to us.
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