
Electrical Control System Specialist
17 hours ago
We are seeking a highly skilled Electrical Systems Engineer to join our team. The ideal candidate will have extensive experience in designing and implementing electrical control systems for large-scale facilities.
The successful candidate will be responsible for various service and support functions around the clock across multiple client accounts. This role typically involves implementation, maintenance, and enhancement of control systems to ensure 24/7 facilities operations.
Main Responsibilities:- Perform regular inspections, maintenance, and software updates of control systems
- Identify and address system malfunctions or inefficiencies promptly
- Implement system upgrades and enhancements to improve efficiency and performance
- Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems
- Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends
- Respond to incidents, outages, and service disruptions promptly
- Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage
- Act as a point of contact for escalated issues and complex customer inquiries
- Collaborate with technical teams to resolve critical incidents quickly and efficiently
- Develop incident response protocols and ensure they are followed
- Proven track record as a Service Specialist and experience in service and support operations in a 24/7 environment
- Associate's Degree in approved mechanical or electrical program, or proper background as determined by interview
- Extensive knowledge of electrical control systems, including PLC programming and hardware installation
- Experience with BACnet and LON Distech controllers, Eclypse Controllers, Johnson Controls Facility Explorer or Metasys controllers, Siemens Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or Insight, Rockwell FactoryTalk Suite, RS Logix/Studio 5000, PlantPAx DCS, Kepware OPC server, ThinManager, VMware
- Bachelor's degree in an engineering field
- Advanced knowledge of HVAC systems in large building automation systems
- Understanding of sequence of operations and P&IDs for HVAC and plant utilities
- Experience with functional testing, including the ability to create, maintain, and execute test plans
- Experience with specifying instrumentation and control valves for HVAC systems
- Requires on-call rotation to address critical system issues outside regular working hours
- During on-call rotation assignment, will need to be available 24/7
- The role requires travel to different facilities for installation, maintenance, or troubleshooting
- May include working in shifts, including nights, weekends, and holidays
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