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Network and Desktop Support Specialist

2 months ago

Sydney, New South Wales, Australia MNL Technologies PTY Full time

Job Summary:

MNL Technologies PTY is seeking a highly skilled Network and Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our network and desktop infrastructure.

Key Responsibilities:

  1. Network Support: Diagnose and resolve network issues to ensure seamless connectivity and optimal performance.
  2. Desktop Support: Maintain and troubleshoot desktop hardware and software to ensure peak performance and user satisfaction.
  3. Collaboration and Communication: Work closely with cross-functional teams to enhance IT infrastructure and provide exceptional customer service to users.
  4. Technical Expertise: Stay up-to-date with the latest network protocols, desktop operating systems, and technical trends to provide expert-level support.

Requirements:

  1. Technical Experience: Proven experience in network and desktop support, with a strong background in troubleshooting and technical issue resolution.
  2. Technical Skills: Expertise in network protocols, desktop operating systems, and technical issue diagnosis and resolution.
  3. Communication Skills: Excellent problem-solving and communication skills to effectively interact with users and technical teams.
  4. Education and Certifications: Relevant education and certifications in network and desktop support, such as CompTIA A+ or Cisco CCNA.

What We Offer:

MNL Technologies PTY offers a dynamic and supportive work environment, competitive salary, and opportunities for professional growth and development.