Roadside Assistance Specialist

7 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $62,319 - $81,328

**Job Title:** Roadside Assistance Specialist

At RACQ, we're seeking a skilled and dedicated individual to join our contact centre team. As a roadside assistance specialist, you will play a vital role in providing exceptional customer service to our members who require assistance on the roadside.

This is a challenging yet rewarding role that requires strong communication skills, quick thinking, and attention to detail. You will be responsible for taking inbound calls, determining member locations, updating membership details, and ensuring that our members receive the help they need in their time of need.

To succeed in this role, you will need:

  • Excellent customer service skills
  • Strong problem-solving abilities
  • Good technology skills with quick and accurate data entry
  • Resilience and adaptability in a fast-paced environment

We offer a range of benefits that will enrich your work life, including:

  • Financial benefits and discounts on various products
  • Paid volunteer leave and payroll giving opportunities
  • A range of flexible working options, including 12 weeks paid parental leave
  • Access to wellbeing initiatives, such as yoga classes

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. If you're passionate about delivering excellent customer service and making a difference in people's lives, we encourage you to apply.

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