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Personal Injury Team Manager
7 days ago
An exciting opportunity to utilise your Claims Management & Leadership skills has arisen within a major Queensland Government organisation.
Job OverviewHAYLO People is a specialist recruitment agency within the Government, Personal Injury, and General Insurance sectors.
- We have an exciting leadership opportunity within a major Queensland Government organisation.
This leadership position involves leading a team focused on Claims Management, driving successful return to work outcomes for their customers.
- You will lead, coach and mentor a Claims Management team to ensure that performance indicators and objectives are achieved.
- Provide guidance and support on statutory and common law claims management and premium issues, promoting industry alignment with a focus on early rehabilitation and return to work.
- Work as a collaborative member of the leadership team, engaging across Portfolios and Divisions, sharing knowledge and learning with peers, providing feedback on initiatives and championing the success of others.
- Manage customer feedback and escalations and provide feedback and coaching to team members.
To be successful in this role, you will possess relevant tertiary qualifications and experience in a commercial insurance environment and/or in the management of personal injury claims.
- You should have highly developed knowledge, and the ability to apply legislation related to both claims and premium.
- Proven ability to lead a team to achieve goals and build mutually rewarding relationships between stakeholders.
- Change management experience including leading people through change to achieve business outcomes.
- Competitive salary $126k + 12.75% super
- Hybrid working arrangement 5 in 10