Senior Injury Management Consultant

5 days ago

Brisbane, Queensland, Australia Queensland Government Full time

Provide leadership, guidance and advice to TAFE Queensland regions on injury management to effect improvements in health, safety and wellbeing.

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for more than 140 years.

At TAFE Queensland, we hold true to our values and keep our customers at the centre of everything we do. By living these values, we continue to strengthen TAFE Queensland's reputation as a leading provider of high quality education and training. Our people are recognised for demonstrating these values in their everyday work.

As the Senior Injury Management Consultant, you will:

  • Provide leadership, guidance and advice to TAFE Queensland regions on injury management to effect improvements in health, safety and wellbeing performance.
  • Implement strategies to ensure TAFE Queensland achieves excellence in Health, Safety and Wellbeing initiatives in accordance with legislative and regulatory requirements.

This position reports to the Manager, Health Management.

This is a Temporary, Full-Time opportunity, to 13 March 2026 unless otherwise determined.

The position will be based primarily at Mount Gravatt however you may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities

  • Provide leadership, guidance and advice to the regions on injury management to effect improvements in health, safety and wellbeing performance. This includes WorkCover claims management (including claims lodgement, investigations, and Workers Compensation reviews and appeals), Income Protection claims management, Health related absence management, Workplace rehabilitation, Medical Re-deployment, Ill Health Retirement, Reasonable Adjustment and other related work.
  • Provide high level advice to senior management, managers, staff, Health Management team members as well as officers of Workers Compensation and other Insurers, and Office of Industrial Relations with regard to all aspects of the administration of workers' compensation claims, income protection and associated leave.
  • Identify and implement proactive wellbeing and injury management strategies to improve health, safety and wellbeing performance.
  • Monitor injury management data across TAFE Queensland to identify trends and develop reports, to inform both the regions and corporate office of issues and opportunities to improve health, safety and wellbeing performance.
  • Prepare correspondence, including briefing materials and reports on issues related to injury management, health, safety and wellbeing.
  • Establish networks across the state and liaise with officers from within the organisation to promote and monitor the implementation of contemporary health and injury management related practices.
  • Work closely with the Manager, Health Management to maintain effective and timely sharing of information while maintaining appropriate separation of duties.
  • Promote a challenging, equitable, ethical and safe work environment for staff which encourages commitment, skills development and professional growth, and continuous improvement.
  • Contribute to the success of transformation and cultural change through promoting and modelling the values of Safety First, Working Together, Focusing on our Customer, Taking Responsibility and Showing Initiative.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

  • Provide high level injury management services that align with legislative and organisational priorities and contribute to improved organisational health performance.
  • Apply contemporary injury management practices and strategies to facilitate appropriate outcomes for injured and ill employees in line with best practice case management and legislative standards for rehabilitation.
  • Develop and maintain positive working relationships with internal stakeholders such as Workers, Supervisors/Managers, Leadership teams; colleagues across Health Safety and Wellbeing, Human Resources and Employee Relations; and external stakeholders, to achieve effective outcomes within negotiated timeframes.
  • Respond professionally and impartially to the competing demands of Workers, Managers, Leadership teams, Health Professionals and external agencies in a complex and changing organisational environment.
  • Consult, negotiate, problem solve and prepare high level written reports and correspondence.

Mandatory Qualifications/Requirements

  • Minimum 2 years demonstrated experience in occupational rehabilitation case management/injury management services.

Highly Desirable Requirements

  • Qualifications or equivalent experience in allied health related discipline or rehabilitation.
  • Previous experience in worker's compensation and injury management within a large complex organisation or government department.

How to apply

If you're interested in this role, click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:

  • A detailed resume;
  • A cover letter that outlines your known skills, abilities, knowledge and experience in response to the "How you will be assessed" criteria above (maximum of 2 pages in total); and
  • The contact details for two referees (one of whom is your current supervisor)

Job Reference Number: TQ2025-280

For further information, please contact:

Sigourney Stone
Manager, Health Management
Sigourney.Stone@tafeqld.edu.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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