Ndis Operations Coordinator

4 days ago

Sydney, New South Wales, Australia beBeeNDIS Full time $72,000 - $80,000

About Us

We understand that every individual's journey is unique. Our passionate team is committed to providing personalised, evidence-based services that support clients of all ages to achieve meaningful outcomes.

The Role

This pivotal role is responsible for overseeing the delivery and coordination of NDIS-related services within the clinic, supporting both our clients and team through the complexities of NDIS processes and compliance.

This role is ideal for someone with a strong administrative background and an understanding of the NDIS, who is confident working both independently and collaboratively in a dynamic allied health environment.

Key Responsibilities:

- Oversee and manage all NDIS-related operations, ensuring compliance with NDIA standards and guidelines
- Maintain and coordinate essential client documentation (e.g., service agreements, consents, risk assessments, support plans)
- Submit and manage invoicing for self-, plan-, and agency-managed clients, including PRODA service bookings and follow-ups
- Monitor and implement updates in NDIS policies, ensuring the clinic remains audit-ready and compliant
- Act as a key contact for NDIS clients and families, providing guidance on funding, onboarding, and ongoing support
- Liaise with external stakeholders such as plan managers, LACs, and NDIA representatives
- Support clinicians by reviewing, editing, and finalising key documentation such as reports, behaviour support plans, functional assessments, and letters
- Contribute to staff training and onboarding in NDIS systems, client coordination, and documentation standards
- Assist with reception and general administration duties as needed

About You

- In-depth understanding of the NDIS framework and funding processes
- Exceptional organisational skills and attention to detail
- Strong written communication, editing, and document management abilities
- Confident, compassionate communicator with clients, families, and external providers
- Ability to independently manage tasks while supporting a broader team
- Tech-savvy, with experience using spreadsheets, client management systems, and document software
- Comfortable working in a fast-paced allied health or mental health setting

Benefits

- Part-time, Casual position available
- Competitive hourly rate ($37.00 - $40.00 per hour)

How to Apply

Job Types: Part-time, Casual

Expected hours: 10 - 20 per week

Schedule:

- No weekends

Application Question(s):

- Do you have experience within the NDIS?

Experience

- Administration: 2 years (preferred)

Work Location: In person

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