Supporting Team Member

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $60,000
Job Overview

We are seeking an exceptional Administration Assistant to provide outstanding customer service and support our showroom team.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a small team environment.

In addition, the successful applicant will have knowledge of Microsoft products, particularly Word and Excel, and be proficient in keyboard skills. Knowledge of blinds/window furnishings would be beneficial but is not essential.

Key Responsibilities:
  • Deliver exceptional customer service to customers in the showroom and via telephone inquiries.
  • Manage front desk/reception duties, including answering phone calls, responding to emails, and handling customer queries.
  • Assist with administration tasks, such as data entry, filing, and other office duties.
  • Develop strong relationships with customers, suppliers, and staff members.
  • Maintain accurate records and files, and ensure that all administrative tasks are completed efficiently and effectively.

The Administration Assistant will play a vital role in ensuring the smooth operation of our showroom and supporting our team to deliver an exceptional customer experience.

Requirements:
  • 2 years experience in administration (preferably)
  • 2 years experience with Microsoft Office (preferably)
  • Good communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Professional telephone manner and customer service skills
  • Knowledge of blinds/window furnishings (an advantage)
What We Offer:

A competitive salary package, including overtime pay, and a permanent position of 38 hours per week.

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